At a Glance
- Tasks: Drive operational change and resolve customer billing queries in a dynamic team environment.
- Company: Join a rapidly growing energy company with a focus on sustainability.
- Benefits: Enjoy 24 days annual leave, learning opportunities, and a supportive workplace culture.
- Other info: Exciting career growth opportunities in a modern office setting.
- Why this job: Be part of a success story while making a real impact in the energy sector.
- Qualifications: Strong communication skills and a passion for teamwork; energy experience is a plus.
The predicted salary is between 28500 - 29500 £ per year.
Department: YUR - 2070 - Billing
Location: Nottingham
Compensation: £28,500 - £29,500 / year
Reports to: Billing Manager
Location: Nottingham - Fully office-based role
Working hours: Monday to Friday, 37.5 hours a week
We are looking for a I&C Billing Analyst to drive sustainable and operational change to create breakthrough benefits. The role will involve you working closely with all departments in the business and having regular meetings with exposure to senior management. It would be desirable if you had energy industry experience, but this is not essential. Our company is growing at a rapid pace so it’s an exciting opportunity to join an organisation which can offer a long term future career.
Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story.
What We Need From Yü
- Resolving specific customer accounts within agreed service level agreements.
- Supporting end to end delivery of designated Billing Portfolio.
- Support maintenance & smooth running of Billing Systems.
- Working through System exceptions to resolve billing queries.
- Account set up of large customer multi-sites in billing system for group billing.
- Working alongside other departments to resolve complex billing queries i.e. Metering/Industry/Data Exceptions.
- Liaise with External agents to resolve complex Industry/Billing exceptions.
- Assisting technical Leads with producing billing statistics to report to Line manager.
- Coordination of Billing tasks to ensure weekly/monthly targets are met.
- Ability to work under pressure and manage multiple deadlines.
- To be able to build effective inter-departmental working relationships.
- Be flexible and a strong team player, as the role will develop over time.
- Highlighting process improvements and supporting team to drive change.
- UAT testing of system upgrades/bugs and new software.
- Experience in dealing with DC/DC/MOP & DNO is desirable.
- Exposure to industry Data flows with a good understanding of industry interaction is also desirable.
About Yü
If you have what it takes you could be just what we’re looking for…
- Sharp – Effective decision-making skills to manage technical workload.
- Experienced – you’ve preferably worked in the energy/metering industry.
- Great communicator – you have first-rate communication and interpersonal skills.
- Ambitious – you don’t just want another job, you want a career opportunity.
- Analytical – Naturally curious with an immaculate attention to detail.
- Motivated – you have a “can do” attitude and love to see success.
- Team player – you enjoy working closely with a team to help them develop.
- Flexible – you’re a strong team player who can adapt as the role and business develops.
Yü Come First
We have a wide range of benefits for our employees including:
- 24 days annual leave + bank holidays
- Holiday buy – up to 5 additional days
- Day off on your birthday
- Employee Assistance Programme
- Annual salary review
- Learning and development opportunities
- Enhanced paternity, maternity and adoption policies
- Yü made a difference Awards
- 3 days additional annual leave if you get married/civil partnership etc.
- Appointment allowance
- Long service recognition
- Refer a friend payment
- Company sick pay (subject to length of service)
- New modern facilities
- Death in service and critical illness cover
- Plus, many more
This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.
If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
Energy Billing Analyst - Cross-Team Impact & Systems in Nottingham employer: Yu Energy
At Yü, we pride ourselves on being an excellent employer, offering a vibrant work culture in Nottingham that fosters collaboration and innovation. With a strong focus on employee growth, we provide extensive learning and development opportunities, alongside a comprehensive benefits package that includes generous annual leave, enhanced family policies, and recognition awards. Join us to be part of a dynamic team where your contributions are valued and you can build a rewarding career in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Billing Analyst - Cross-Team Impact & Systems in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the energy industry, especially those who work at Yü. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for those interviews! Research common questions for billing analyst roles and practice your answers. Show off your analytical skills and how you can tackle complex billing queries with ease.
✨Tip Number 3
Don’t forget to showcase your teamwork abilities! Yü values collaboration, so be ready to share examples of how you've worked effectively with others to drive change and improve processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our growing team at Yü.
We think you need these skills to ace Energy Billing Analyst - Cross-Team Impact & Systems in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Energy Billing Analyst role. Highlight any relevant experience in the energy industry or billing systems, even if it's not extensive. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Share specific examples of how your skills align with what we’re looking for, and don’t forget to mention your motivation for joining us at Yü.
Showcase Your Communication Skills:As a Billing Analyst, effective communication is key. In your application, demonstrate your ability to convey complex information clearly. Whether it’s through your CV or cover letter, let us see your interpersonal skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Yu Energy
✨Know Your Stuff
Make sure you brush up on the energy industry basics, even if you don't have direct experience. Familiarise yourself with common billing systems and processes, as well as any relevant regulations. This will show your enthusiasm and readiness to learn.
✨Showcase Your Communication Skills
Since this role involves liaising with various departments and external agents, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving complex issues or working under pressure.
✨Demonstrate Team Spirit
Be ready to discuss how you've collaborated with others in previous jobs. Highlight instances where you’ve contributed to team success or helped drive change. This will resonate well, as the company values strong team players who can adapt and grow.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical skills and ability to handle multiple deadlines. Think of specific scenarios where you identified a problem, proposed a solution, and achieved a positive outcome. This will showcase your critical thinking and decision-making abilities.
