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- Tasks: Investigate and process tenancy requests while delivering top-notch customer service.
- Company: Leading energy provider based in Leicester with a focus on quality service.
- Benefits: 24 days annual leave, enhanced family policies, and personal development opportunities.
- Why this job: Join a growing team and make a real difference in customer care.
- Qualifications: GCSE qualifications and skills in sales and customer interactions.
- Other info: Dynamic environment with a commitment to excellence in service delivery.
The predicted salary is between 30000 - 42000 £ per year.
A leading energy provider based in Leicester is seeking a full-time Change of Tenancy team member. This role involves investigating and processing requests with a focus on customer service excellence.
The ideal candidate will have GCSE qualifications and skills in sales and customer interactions.
Benefits include:
- 24 days annual leave
- Enhanced family policies
- Opportunities for personal development
Join a growing team committed to quality service delivery.
Change of Tenancy Advisor: Customer Care & Payments in Leicester employer: Yu Energy
Contact Detail:
Yu Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change of Tenancy Advisor: Customer Care & Payments in Leicester
✨Tip Number 1
Network like a pro! Reach out to current employees at the energy provider on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. We want to show them we’re not just qualified, but passionate about delivering top-notch service.
✨Tip Number 3
Showcase our skills! Bring examples of how we've excelled in customer interactions or resolved issues in the past. Real-life stories can make us stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining their team.
We think you need these skills to ace Change of Tenancy Advisor: Customer Care & Payments in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in sales. We want to see how you can bring your unique flair to the Change of Tenancy team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer care and how your background makes you a perfect fit for this role. Keep it engaging and personal.
Showcase Your Qualifications: Don’t forget to mention your GCSE qualifications clearly. We’re looking for candidates who meet our educational requirements, so make sure this info stands out in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Yu Energy
✨Know Your Stuff
Before the interview, make sure you understand the role of a Change of Tenancy Advisor. Brush up on customer service principles and be ready to discuss how you would handle specific scenarios related to customer care and payments.
✨Showcase Your Skills
Highlight your GCSE qualifications and any relevant experience in sales or customer interactions. Prepare examples that demonstrate your ability to provide excellent customer service and resolve issues effectively.
✨Research the Company
Familiarise yourself with the energy provider's values and mission. Knowing about their commitment to quality service delivery will help you align your answers with what they’re looking for in a candidate.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about opportunities for personal development or how the team measures success in customer care.