At a Glance
- Tasks: Build relationships with businesses and promote environmental practices in Somerset.
- Company: Join YTL UK, a diverse and inclusive company making a positive impact.
- Benefits: Enjoy 25 days holiday, career progression, and a healthcare package.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Make a difference in communities while developing your career.
- Qualifications: Great communication skills and a proactive approach to health & safety.
The predicted salary is between 30000 - 40000 £ per year.
Are you a great communicator who can build relationships with business managers?
Do you love delivering excellent customer service?
If so, this could be the perfect role for you!
Join our team as a Commercial Engagement Officer and help make a difference to communities and the local environment.
What you'll do
- engage and build ongoing relationships with food service businesses and other commercial premises across Somerset
- provide advice and support to businesses on the correct disposal of fats, oils, and grease (FOG)
- inspect FOG mitigation equipment in line with industry standards and monitor ongoing maintenance
- engage customers on their doorstep with clear, friendly conversations about how small changes can prevent sewer blockages, flooding and environmental harm
- provide advice and support to help customers understand the impact of flushing wipes down the toilet or pouring fats, oils, and grease down the drain, and encourage practical alternatives.
- What you'll need
You will have excellent communication skills, both verbal and written, great attention to detail, and be experienced at managing your own workload and time
In addition, you will have
- a proactive approach to health & safety - holding the safety of yourself, colleagues and members of the public at the forefront of all your activities
- excellent communication skills with the ability to explain information clearly and simply, adapting your approach to different audiences
- ability to remain calm, respectful and professional while handling customer complaints
- good IT skills, including Microsoft Office
- a thorough approach to your work and record keeping
- the ability to work in all weather conditions
- good organisational skills with the ability to plan and manage your own time
- knowledge of kitchen grease management solutions and standards is beneficial; however, relevant training will be provided.
Due to the nature of this role, it is essential you hold a valid manual driving licence – we'll provide you with a small van to perform your duties.
- What you'll receive
- A combined pension contribution of up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to sell up to five days of holiday every year.
- The opportunity to buy up to ten days of holiday each year (subject to conditions).
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- Access toan interactive health and wellbeing platform.
- Support from trainedmental health first aiders.
- A £1,000 referral fee if you recommend someone who is successfully recruited by us.
Who we are
YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:
- Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
- YTL Developments – a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
- YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
- YTL Live – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
- plus a number of other retail, environmental and specialist businesses.
Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us!
You will have a unique opportunity to develop and progress your career within such a diverse group.
We are passionate about diversity and inclusion – with that in mind, all applicants are welcome.
We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.
If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.
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