water2business is seeking a Customer Service Adviser for its Collections team on a fixed-term contract in Nailsea. You will handle queries from commercial customers in arrears, setting up repayment plans and balancing empathy with business needs.
The role requires strong communication, problem-solving, and a proactive approach to resolving issues at first contact, with a focus on achieving daily and monthly targets.
#J-18808-Ljbffr
Debt Collections Adviser - Flexible Hours & Impact in Nailsea employer: YTL UK
YTL UK is an exceptional employer that prioritises the growth and development of its employees, offering a wealth of benefits including a generous pension contribution, extensive holiday options, and a comprehensive healthcare package. With a strong commitment to diversity and inclusion, you will thrive in a collaborative work culture that values innovative thinking and strategic leadership, all while making a tangible impact across various sectors. Join us in shaping the future of recruitment within a dynamic and ambitious organisation, where your contributions are recognised and rewarded.