Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team while ensuring top-notch customer service.
- Company: A leading UK water company with a focus on excellence.
- Benefits: Competitive salary, performance bonuses, and flexible work options post-training.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong problem-solving skills and a passion for customer service.
- Other info: Fast-paced environment with great opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK water company in Nailsea is seeking a Billing Team Leader to manage and motivate a team in a busy environment. Responsibilities include organizing daily tasks, coaching team members, and managing customer experiences.
The ideal candidate will have strong problem-solving skills, a commitment to customer service, and the ability to handle high-volume demands.
Offering a competitive salary and benefits, including a performance-related bonus and opportunities for work flexibility after training.
Billing Team Lead Hybrid: Coaching & Service Excellence in Nailsea employer: YTL UK
Contact Detail:
YTL UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Team Lead Hybrid: Coaching & Service Excellence in Nailsea
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We want to show off our problem-solving skills and how we can motivate a team in a busy environment.
✨Tip Number 3
Showcase your coaching abilities! Think of examples where you've successfully guided a team or improved customer experiences. We need to highlight our commitment to service excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities.
We think you need these skills to ace Billing Team Lead Hybrid: Coaching & Service Excellence in Nailsea
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in managing or coaching teams. We want to see how you've motivated others and handled challenges in a busy environment.
Customer Service is Key: Since this role is all about enhancing customer experiences, share specific examples of how you've gone above and beyond for customers in the past. We love to see that commitment to service excellence!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for the Billing Team Lead position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at YTL UK
✨Know the Company Inside Out
Before your interview, do some digging into the water company’s values, mission, and recent projects. This will not only help you understand their culture but also allow you to tailor your answers to show how you align with their goals.
✨Showcase Your Coaching Skills
As a Billing Team Leader, you'll be expected to coach and motivate your team. Prepare specific examples of how you've successfully coached others in the past, focusing on your approach to developing skills and improving performance.
✨Demonstrate Problem-Solving Prowess
Expect questions that assess your problem-solving abilities. Think of scenarios where you’ve tackled challenges in a busy environment, especially related to customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for High-Volume Scenarios
Since the role involves managing high-volume demands, be ready to discuss how you prioritise tasks and manage stress. Share strategies you’ve used in the past to maintain service excellence during peak times.
