Credit Control Assistant in Bath

In this varied role, you will support the effective management of the group's accounts receivable function by ensuring customer accounts are maintained accurately, payments are collected on time, and overdue debts are proactively managed. This role supports healthy cash flow across the business. This is a 12 month fixed term contract.

What you'll do

• Raising and processing sales invoices and credit notes while providing support to resolve invoice-related queries.
• Proactively contacting customers by phone, email and letter to collect overdue payments, reducing aged debt and helping the business achieve its cash collection targets.
• Accurately allocating incoming payments, reconciling bank statements and maintaining customer accounts to a high standard.

What you'll need

• Previous experience working within an accounts receivable or credit control function, with a strong understanding of core credit control principles and best practices.
• Experience using accounting software or ERP systems and strong Microsoft Office skills, particularly in Excel, enabling you to analyse data, prepare reports and manage financial information accurately.
• Excellent attention to detail and a high level of accuracy, supported by strong numerical and analytical skills.
• Confidence in managing workloads effectively and prioritising tasks to meet deadlines.
• A professional and confident communication style with the ability to negotiate, influence and build positive relationships with customers and colleagues.
• Strong problem-solving and dispute-resolution skills, so that you can handle challenges proactively and achieve positive outcomes.
• The ability to work independently while contributing effectively as part of a collaborative team.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to sell up to five days of holiday every year.
• The opportunity to buy up to ten days of holiday each year (subject to conditions).
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• Access to an interactive health and wellbeing platform.
• Support from trained mental health first aiders.
• A £1,000 referral fee if you recommend someone who is successfully recruited by us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.
• YTL Developments – a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community.
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors.
• YTL Live – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space plus a number of other retail, environmental and specialist businesses.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.