At a Glance
- Tasks: Support a busy team with data entry, filing, and customer communication.
- Company: Join YTL UK, a leading water and sewerage company with a vibrant culture.
- Benefits: Enjoy 25 days holiday, career progression, and a healthcare package.
- Why this job: Be part of a dynamic team making a real impact in the community.
- Qualifications: Proficient in MS Office with strong organisational and communication skills.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Are you a highly organised individual with a confident and effective communication approach? If so, and you are looking to step into a busy varied role we have a great opportunity for you within our Developer Services team! This is a 12-month fixed-term contract.
We describe ourselves as ‘community within a community' here at Wessex Water, and the developer services team is no exception. We deal with all types of new development and are a central point of contact for developers, councils and the public. We offer advice and technical guidance on water supply and drainage issues for new housing and commercial areas to identify capacity constraints and agree new connections, while also ensuring that any new developments do not have an adverse impact on the existing water and waste networks.
As the Administration Assistant, you will play a key part of this team and ensure they are supported with a full, efficient and varied service. It’s a busy team so you’ll be working within tight timescales to ensure the levels of service are met for our customers.
Day to day duties will include:
- data entry, filing, scanning and archiving
- processing application forms, payments, invoices and refunds
- liaising with both external and internal customers in a professional and helpful manner
- maintaining and updating database systems
- collating monthly data to ensure the team are provided with up-to-date information.
We’re looking for someone who is proficient in MS Office, able to work under pressure and prioritise their workload to meet targeted levels of service and is also highly organised with excellent attention to detail. You will be a confident communicator who is happy picking up the phone and talking to our customers, so some proven customer service experience would be an advantage.
What you’ll receive:
- A combined pension contribution of up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to sell up to five days of holiday every year.
- The opportunity to buy up to ten days of holiday each year (subject to conditions).
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- Access to an interactive health and wellbeing platform.
- Support from trained mental health first aiders.
- A £1,000 referral fee if you recommend someone who is successfully recruited by us.
We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.
Administration Assistant employer: YTL UK
Contact Detail:
YTL UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wessex Water and their Developer Services team. Understanding their values and recent projects can help you tailor your responses and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since the role requires effective communication, try role-playing common interview questions with a friend. This will help you feel more confident when discussing your customer service experience and how you handle tight deadlines.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. Whether it’s through a portfolio or just some notes, demonstrating your ability to prioritise and stay organised will make you stand out.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It not only streamlines the process but also shows your enthusiasm for joining our team at Wessex Water. Plus, who doesn’t love a smooth application experience?
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your organisational skills and communication abilities. We want to see how you fit into our Developer Services team, so don’t be shy about showcasing relevant experiences!
Show Off Your MS Office Skills: Since proficiency in MS Office is a must-have, include specific examples of how you've used these tools in previous roles. Whether it’s data entry or creating reports, let us know how you’ve mastered them!
Be Professional and Personable: When describing your customer service experience, focus on how you effectively communicated with clients. We love candidates who can balance professionalism with a friendly approach, so share those stories!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s straightforward and ensures your application lands directly in our hands!
How to prepare for a job interview at YTL UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Assistant. Familiarise yourself with tasks like data entry, processing applications, and liaising with customers. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires excellent organisation, prepare examples from your past experiences where you've successfully managed multiple tasks under pressure. Be ready to discuss how you prioritise your workload and ensure deadlines are met, as this will resonate well with the interviewers.
✨Practice Your Communication Skills
As a confident communicator, you'll need to showcase your ability to interact professionally with both internal and external customers. Consider role-playing common scenarios you might encounter in the role, such as handling customer inquiries or providing technical guidance, to demonstrate your communication prowess.
✨Be Ready for Technical Questions
Brush up on your MS Office skills and be prepared to answer questions about how you use these tools in your daily tasks. You might be asked about specific software features or how you would handle data management, so having practical examples ready will give you an edge.