At a Glance
- Tasks: Join our Developer Services team and manage data, applications, and customer communications.
- Company: Be part of YTL UK, a leading water and sewerage company with a vibrant community culture.
- Benefits: Enjoy 25 days holiday, career progression, healthcare package, and discounts from over 3,000 retailers.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in a busy role while developing your skills in a supportive environment.
- Qualifications: Proficient in MS Office, organised, and confident in customer communication.
The predicted salary is between 30000 - 42000 € per year.
Overview
Are you a highly organised individual with a confident and effective communication approach? If so, and you are looking to step into a busy varied role we have a great opportunity for you within our Developer Services team!
We describe ourselves as ‘community within a community\' here at Wessex Water, and the developer services team is no exception. We deal with all types of new development and are a central point of contact for developers, councils and the public. We offer advice and technical guidance on water supply and drainage issues for new housing and commercial areas to identify capacity constraints and agree new connections, while also ensuring that any new developments do not have an adverse impact on the existing water and waste networks.
Day To Day Duties
- data entry, filing, scanning and archiving
- processing application forms, payments, invoices and refunds
- liaising with both external and internal customers in a professional and helpful manner
- maintaining and updating database systems
- collating monthly data to ensure the team are provided with up-to-date information.
What you’ll need
We’re looking for someone who is proficient in MS Office, able to work under pressure and prioritise their workload to meet targeted levels of service and is also highly organised with excellent attention to detail.
You will be a confident communicator who is happy picking up the phone and talking to our customers, so some proven customer service experience would be an advantage.
What you’ll receive
- A combined pension contribution of up to 20%.
- Career progression and professional development opportunities.
- 25 days\' holiday rising to 28 with length of service.
- The opportunity to sell up to five days of holiday every year.
- The opportunity to buy up to ten days of holiday each year (subject to conditions).
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- Access to an interactive health and wellbeing platform.
- Support from trained mental health first aiders.
- A £1,000 referral fee if you recommend someone who is successfully recruited by us.
Who we are
YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:
- Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
- YTL Developments – a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
- YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
- YTL Arena – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
- plus a number of other retail, environmental and specialist businesses.
Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.
We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.
If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.
Adminstration Assistant employer: YTL Arena Bristol
At Wessex Water, we pride ourselves on being a supportive and inclusive employer, offering a vibrant work culture where every team member is valued. As an Administration Assistant in our Developer Services team, you will benefit from extensive career progression opportunities, a generous holiday allowance, and a comprehensive healthcare package, all while contributing to meaningful projects that impact the community. Join us and experience a workplace that prioritises employee well-being and professional growth in the heart of the South West.
StudySmarter Expert Advice🤫
We think this is how you could land Adminstration Assistant
✨Tip Number 1
Get to know the company! Research Wessex Water and its Developer Services team. Understanding their values and what they do will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with customers, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly when it matters.
✨Tip Number 3
Be proactive! If you get the chance, reach out to current employees on LinkedIn. Ask them about their experiences and any tips they might have for someone stepping into the Administration Assistant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Adminstration Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administration Assistant role. Highlight your organisational skills and any relevant experience in customer service, as these are key for us at Wessex Water.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re excited about joining our Developer Services team. Keep it friendly and professional!
Show Off Your MS Office Skills:Since proficiency in MS Office is a must-have, don’t forget to mention your experience with it. If you’ve got any specific examples of how you’ve used these tools effectively, share them with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at YTL Arena Bristol
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Assistant. Familiarise yourself with tasks like data entry, processing applications, and liaising with customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or colleagues in the past. This will highlight your confidence and ability to handle various situations professionally.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your workload. You could share specific strategies or tools you use to stay organised, especially under pressure. This will reassure the interviewers that you can handle the busy nature of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Developer Services team and the company culture. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
