Field Service Technician in Peterborough

Field Service Technician in Peterborough

Peterborough Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Execute field service activities and ensure a safe working environment.
  • Company: Join Xylem, a Fortune 500 leader in water solutions.
  • Benefits: Company van, fuel card, and opportunities for travel.
  • Why this job: Make a real impact on global water challenges with innovative technology.
  • Qualifications: Experience in the pump industry and strong customer service skills.
  • Other info: Dynamic role with potential for personal growth and development.

The predicted salary is between 28800 - 43200 £ per year.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

As a Field Service Technician, you will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner.

Responsibilities:

  • Create and maintain a safe working environment and culture within the organization.
  • Take care of company property.
  • Demonstrate high impact culture through innovation, accountability, and empowerment.
  • Function in a team environment.
  • Work with little to no supervision.
  • Work independently and have the ability to lead, coach, guide, and motivate.
  • Some travel required (20%-80% travel depending on division & location, including overnight stays away from home).

Requirements:

  • Education & Experience Requirements: Pump industry work experience preferred (at least 2-3 years).
  • Skill Requirements: Electrical ideally trained to at least Level 3 NVQ, 18th Edition and Inspection and Testing would be advantageous.
  • Basic mechanical pump and system knowledge. Product training will be given.
  • Ability to work without direct supervision.
  • Experience with Microsoft Office including smart devices.
  • Must have customer service experience.
  • Demonstrates critical thinking and troubleshooting ability.
  • Synthesises technical information and communicates it clearly.
  • Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways.

Company van and fuel card will be provided. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognise the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Field Service Technician in Peterborough employer: YSI Incorporated

Xylem is an exceptional employer, offering a dynamic work culture that prioritises innovation and sustainability in the water technology sector. With a commitment to employee growth, we provide comprehensive training and development opportunities, alongside competitive benefits such as a company van and fuel card for our Field Service Technicians. Join us in Rugby or Peterborough, where you can make a meaningful impact while working in a supportive environment that values teamwork and individual empowerment.
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Contact Detail:

YSI Incorporated Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Technician in Peterborough

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Technician role.

✨Tip Number 2

Prepare for those interviews by researching the company and its products. Understand their mission and values, especially around sustainability and innovation. We want you to show them that you’re not just a fit for the job, but also for their culture!

✨Tip Number 3

Practice your technical skills and troubleshooting abilities. You might get asked to solve a problem on the spot, so brush up on your pump knowledge and electrical skills. We believe in being ready to impress with your expertise!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand!

We think you need these skills to ace Field Service Technician in Peterborough

Electrical Level 3 NVQ
18th Edition Certification
Inspection and Testing
Mechanical Pump Knowledge
Customer Service Experience
Critical Thinking
Troubleshooting Ability
Technical Communication
Microsoft Office Proficiency
Teamwork
Independent Work
Coaching and Leadership
Adaptability to Travel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Technician role. Highlight relevant experience, especially in the pump industry and any electrical qualifications you have. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about water solutions and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality come through!

Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've demonstrated critical thinking and troubleshooting abilities. We’re all about innovation and finding novel solutions, so let us know how you’ve tackled challenges in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!

How to prepare for a job interview at YSI Incorporated

✨Know Your Stuff

Make sure you brush up on your technical knowledge, especially around pumps and electrical systems. Familiarise yourself with the specific technologies Xylem uses, as this will show your genuine interest and preparedness.

✨Showcase Your Customer Service Skills

Since the role involves a lot of customer interaction, be ready to share examples of how you've successfully handled customer issues in the past. Highlight your ability to communicate technical information clearly and effectively.

✨Demonstrate Independence and Team Spirit

Xylem values both independent work and teamwork. Prepare to discuss situations where you've worked autonomously as well as times when you've collaborated with others to achieve a common goal.

✨Prepare for Travel Questions

With 20%-80% travel involved, be ready to talk about your flexibility and willingness to travel. Share any previous experiences that required you to be away from home and how you managed that balance.

Field Service Technician in Peterborough
YSI Incorporated
Location: Peterborough

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