At a Glance
- Tasks: Assist customers with enquiries and support the Tendering Team in delivering excellent service.
- Company: Join Xylem, a Fortune 500 leader in sustainable water solutions.
- Benefits: Hybrid work model, career growth opportunities, and a chance to make a global impact.
- Other info: Dynamic environment with a focus on inclusion and belonging.
- Why this job: Be part of a team tackling critical water challenges and driving innovation.
- Qualifications: Customer service experience and a willingness to learn are essential.
The predicted salary is between 27000 - 33000 £ per year.
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.
As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.
We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Internal Sales Tendering Engineer In this position you will be an integral part of the Internal Sales Department.
The role will consist of answering customer enquiries via phone or email, interpretation of customer questions and data and ensuring the Tendering Team always delivers a high level of customer service and satisfaction.
A requirement is also to provide support for all internal and external stakeholders.
Essential Duties/Principal Responsibilities
- Become competent in the selecting of pump and spares accessories.
- Working to gain in depth knowledge of internal sales processes and procedures
- Answering calls on the phone queues and assisting with customer queries.
- Working to achieve agreed KPI’s and targets as prioritised by the department Manager.
- Help to maintain all records and procedures where necessary.
- Learn and engage to manage and develop both professionally and personally.
- Always Comply to all Health and Safety standards ensuring proper reporting when necessary
Key Competencies
- Willingness and drive to learn
- Desire to ask questions and actively listen
- Numerate and have strong problem-solving skills.
- Effective communicator People skills (approachable, friendly and confident) and a team worker
- Organised and can work to deadlines
- Continuous improvement mindset
- Cross-boundary collaboration
- Inspiring accountability
Key Relationships
- External: Customers, external sales team, colleagues based in other Xylem facilities and facility visitors of any description
- Internal: Managers, Team Leaders, Employees
Skills/Experience Required
- Previous experience of working within an engineering environment, ideally the water industry and working with Engineers would be advantageous
- Experience working with bespoke systems (SAP S/4 HANA) is advantageous although not essential
- Experience within a customer service role dealing with enquiries and or complaints
- Experience of working in a fast-paced environment dealing with customers over the telephone.
- Literate in spoken and written English.
- #LI-Hybrid
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use.
Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.
Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Our Talent Community is a great way to stay connected to learn more about our high impact culture initiatives and latest career opportunities!
Want to know what kind of Impact you can make?
Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe can thrive.
Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for communities around the world by engaging all stakeholders and educating about water issues.
Learn more by clicking here – Working at Xylem (https://www. xylem. com/en-us/careers/working-at-xylem/)
Inclusion and Belonging at Xylem Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges.
Learn more about our commitment to Inclusion and Belonging. (https://www. xylem. com/en-us/careers/inclusion-and-belonging/)
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Internal Sales - Tendering Engineer in Nottingham employer: YSI Inc.
Xylem is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. As part of a global leader in water technology, employees benefit from innovative training opportunities, a commitment to sustainability, and the chance to make a meaningful impact on global water challenges. Located in a collaborative environment, team members are encouraged to engage with diverse stakeholders and contribute to solutions that enhance water access and quality worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales - Tendering Engineer in Nottingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales - Tendering Engineer at YSI Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including YSI Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales - Tendering Engineer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales - Tendering Engineer in Nottingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for YSI Inc.:When writing your cover letter, make sure to tailor your message specifically for YSI Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at YSI Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show YSI Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show YSI Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with YSI Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
