At a Glance
- Tasks: Create unique customer experiences and promote Ysé's chic collections.
- Company: Join a passionate team at Ysé, dedicated to empowering women through beautiful lingerie.
- Benefits: Flexible part-time hours, supportive work environment, and opportunities for personal growth.
- Other info: Exciting opportunities for involvement in brand events and sustainability initiatives.
- Why this job: Be an ambassador for a brand that celebrates all bodies and promotes self-love.
- Qualifications: Cheerful, organised, and sensitive to Ysé’s values; customer service experience is a plus.
The predicted salary is between 12 - 15 € per hour.
Over the years, Ysé has developed a strong conviction: that of “body to heart.” Our philosophy is to love your body, no matter what it looks like. We create lingerie, swimwear, and an intimate wardrobe for all women, for all bodies, whether to please others or oneself, just as we are. At Ysé, we believe in lingerie as free as women should be. Our team is united by a passion for the product and the brand’s gentle and caring mission toward women.
We are currently looking for a Sales Assistant (part‑time permanent contract – 24 hours/week) to join our first London store as soon as possible. We are looking for someone cheerful, autonomous, highly organised, and above all, sensitive to Ysé’s universe and values. As a true ambassador of our brand, you will create a unique and personalised experience for our customers through our trendy, chic and refined collections.
Responsibilities- Client Experience
- Welcome and advise customers according to the standards defined by the art of sales and Ysé’s customer service.
- Sell with sincerity and emotional intelligence, adapting your approach to each client.
- Actively contribute to the store’s revenue growth and key performance indicators.
- Master and develop the store’s customer loyalty indicators.
- Cultivate lasting customer relationships by personalizing service and encouraging follow‑up visits.
- Handle post‑sale follow‑ups and client satisfaction inquiries when needed.
- Resolve any client concerns with empathy and efficiency, ensuring a smooth resolution and positive brand image.
- Product Management
- Know Ysé’s collections by participating in all internal training sessions.
- Ensure that the products displayed in the store meet Ysé’s brand image criteria.
- Participate in and master the fundamentals of Ysé merchandising.
- Ensure proper shelf placement according to the timeline set by the store manager.
- Report any inconsistencies noticed in the products.
- Contribute to store visual storytelling by suggesting improvements in product placement and atmosphere.
- Monitor product performance and provide feedback to the team on bestsellers and slow movers.
- Stock Management / Tools
- Master the various operational tasks within the time allowed (deliveries, returns, rotating inventory).
- Ensure optimal restocking in the store at all times.
- Actively participate in daily management related to unidentified shrinkage.
- Manage the basics of Shopify.
- Ensure and use the different processes related to the company’s omnichannel services (Click and Collect).
- Master opening and closing of the cash register.
- Notify and alert the store manager in case of exceptional situations.
- Propose ideas to improve stockroom organization and operational efficiency.
- Participate in monthly inventory audits and proactively support preparation for peak periods (sales, launches, holidays).
- Team Spirit
- Take initiative to contribute ideas during team meetings and brainstorms.
- Represent the Ysé brand internally and externally with professionalism and authenticity.
- Participate in internal projects and brand events (pop‑ups, collaborations, private sales).
- Uphold Ysé’s values and actively contribute to its sustainability and inclusivity efforts.
Sales Assistant - 24h – King’s Road employer: YSE
At Ysé, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. Our vibrant work culture fosters a supportive environment where team members are encouraged to express their creativity and passion for our brand, all while working in the heart of London. With opportunities for professional development and a commitment to employee well-being, joining Ysé means becoming part of a mission-driven team dedicated to empowering women through beautiful lingerie and swimwear.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - 24h – King’s Road
✨Tip Number 1
Get to know Ysé's brand inside out! Familiarise yourself with their collections and values so you can genuinely connect with customers. This will help you create that unique, personalised experience they’re after.
✨Tip Number 2
Show your enthusiasm during the interview! Let your passion for the product shine through. Remember, they’re looking for someone who embodies their philosophy of loving your body, so be authentic and relatable.
✨Tip Number 3
Practice your sales techniques! Think about how you would approach different customers and tailor your pitch accordingly. Being able to adapt your style will demonstrate your emotional intelligence and commitment to customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and understand the digital side of things, which is super important for Ysé.
We think you need these skills to ace Sales Assistant - 24h – King’s Road
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for Ysé's mission shine through! Share why you resonate with our philosophy of 'body to heart' and how you can contribute to creating a unique experience for our customers.
Be Authentic:We want to see the real you! Use your own voice in your application. Don’t just list your skills; tell us stories about how you've used them in past roles, especially in customer service or sales.
Tailor Your Application:Make sure to customise your application for the Sales Assistant role. Highlight experiences that align with our values and the responsibilities mentioned in the job description. Show us you understand what it means to be an ambassador for Ysé!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our first London store!
How to prepare for a job interview at YSE
✨Know the Brand Inside Out
Before your interview, dive deep into Ysé's philosophy and product range. Understand their commitment to body positivity and how they create a unique experience for women. This knowledge will help you connect with the brand's values and show that you're genuinely interested in being part of their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you resolved issues with empathy or created memorable experiences for customers. Being able to articulate these moments will demonstrate your alignment with Ysé's focus on client experience.
✨Be Ready to Discuss Sales Strategies
Since the role involves contributing to store revenue growth, be prepared to discuss your approach to sales. Think about how you would adapt your selling style to different customers and how you can use emotional intelligence to build relationships. This will highlight your ability to meet the expectations of the role.
✨Bring Ideas for Visual Merchandising
Ysé values creativity in product presentation, so come armed with ideas on how to enhance the store's visual storytelling. Consider how you would display products to attract customers and encourage sales. Sharing your thoughts during the interview will show your proactive nature and passion for the brand.
