At a Glance
- Tasks: Create unique customer experiences and drive sales in a chic retail environment.
- Company: Join Ysé, a trendy brand with a passion for quality and customer service.
- Benefits: Part-time hours, dynamic team atmosphere, and opportunities for personal growth.
- Other info: Diversity is celebrated here; we welcome all applicants.
- Why this job: Be an ambassador for a stylish brand and connect with customers authentically.
- Qualifications: Retail experience, strong organisational skills, and a love for fashion.
The predicted salary is between 12 - 15 £ per hour.
Ysé’s beautiful journey continues to grow every year, and we still have so many exciting things ahead of us. We are currently looking for a Sales Assistant (part‑time permanent contract – 24 hours/week) to join our first London store as soon as possible. We are looking for someone cheerful, autonomous, highly organised, and above all, sensitive to Ysé’s universe and values. As a true ambassador of our brand, you will create a unique and personalised experience for our customers through our trendy, chic and refined collections.
Client Experience
- Welcome and advise customers according to the standards defined by the art of sales and Ysé’s customer service;
- Sell with sincerity and emotional intelligence, adapting your approach to each client;
- Actively contribute to the store’s revenue growth and key performance indicators;
- Master and develop the store’s customer loyalty indicators;
- Cultivate lasting customer relationships by personalising service and encouraging follow‑up visits;
- Handle post‑sale follow‑ups and client satisfaction inquiries when needed;
- Resolve any client concerns with empathy and efficiency, ensuring a smooth resolution and positive brand image.
Product Management
- Know Ysé’s collections by participating in all internal training sessions;
- Ensure that the products displayed in the store meet Ysé’s brand image criteria;
- Participate in and master the fundamentals of Ysé merchandising;
- Ensure proper shelf placement according to the timeline set by the store manager;
- Report any inconsistencies noticed in the products;
- Contribute to store visual storytelling by suggesting improvements in product placement and atmosphere;
- Monitor product performance and provide feedback to the team on bestsellers and slow movers.
Stock Management / Tools
- Master the various operational tasks within the time allowed (deliveries, returns, rotating inventory);
- Ensure optimal restocking in the store at all times;
- Actively participate in daily management related to unidentified shrinkage;
- Manage the basics of Shopify;
- Ensure and use the different processes related to the company’s omnichannel services (Click and Collect);
- Master opening and closing of the cash register;
- Notify and alert the store manager in case of exceptional situations;
- Propose ideas to improve stockroom organization and operational efficiency;
- Participate in monthly inventory audits and proactively support preparation for peak periods (sales, launches, holidays).
Team Spirit & Internal Contribution
- Contribute to a positive team atmosphere by sharing knowledge and supporting new team members;
- Take initiative to contribute ideas during team meetings and brainstorms;
- Represent the Ysé brand internally and externally with professionalism and authenticity;
- Participate in internal projects and brand events (pop‑ups, collaborations, private sales);
- Uphold Ysé’s values and actively contribute to its sustainability and inclusivity efforts.
Opening & Closing Responsibilities
- Securing the premises: This includes setting the alarm, ensuring all doors and windows are locked, and verifying that the property is safe.
- Preparing for the day: This may involve tasks like turning on lights, setting up registers, and ensuring the store is clean and organized.
- Closing procedures: This involves the reverse of opening, including taking inventory, securing cash, and setting the alarm.
Profile Required
- We share more than just work, and we are looking for someone who will, above all, share our passion for doing things well and our dream of constantly improving to better surprise our subscribers and clients.
- Passionate about retail and sales, you have a successful first experience as a Sales Assistant.
- Dynamic and meticulous, you have an excellent sense of commerce and customer service.
- Organised, you know how to identify the priorities.
- You enjoy challenges, are results‑oriented, and bring forward innovative ideas.
- You are proficient in the Microsoft Office/Gmail suites.
- You love the brand and the products it offers.
- Speaking French would be a huge plus.
Encouraging diversity in all its forms, Ysé is committed to promoting the employment of individuals with disabilities.
Sales Assistant - 24h – King’s Road in London employer: Yse Lingerie
Ysé is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for retail thrive. As a Sales Assistant in our first London store on King’s Road, you will enjoy a supportive environment that encourages personal growth and development, alongside the opportunity to engage with a stylish and dynamic brand. With a commitment to sustainability and inclusivity, Ysé not only values your contributions but also empowers you to create memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - 24h – King’s Road in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Yse Lingerie, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant - 24h – King’s Road in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Yse Lingerie that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Yse Lingerie will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Yse Lingerie and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Yse Lingerie
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Yse Lingerie, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Yse Lingerie!
