Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Resolve user-reported issues and collaborate with teams to enhance data management.
- Company: YPrime, a leader in clinical trial solutions with a focus on innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Join a mission-driven company making a real impact in clinical research.
- Qualifications: 1+ year experience in data management and proficiency in MS Office and SQL.
- Other info: Fast-paced, dynamic workplace with a strong emphasis on teamwork and client satisfaction.
The predicted salary is between 28800 - 48000 £ per year.
At YPrime, we pioneer solutions that streamline the clinical trial journey, increasing certainty from study design to data lock. With a foundation built on decades of industry insight and expertise, we are inspired by the life-altering outcomes unlocked by clinical trials. Our dedication to quality is pivotal in propelling the groundbreaking endeavors of our partners, researchers, and investigators. With a technology platform that enables speed, flexibility, and certainty for large and emerging pharma companies alike, we provide eConsent, eCOA, IRT, and patient engagement solutions that solve with certainty in clinical research.
About the Role: The Data Management Analyst I resolves user-reported DCF issues and communicates resolutions back to system users within agreed SLAs. In this role, you will collaborate with Customer Care Analysts to assist in delivering resolutions to the customer end user and use troubleshooting resources available to investigate tickets; ultimately using knowledge and adapting it appropriately per ticket to resolve issues. This role requires analytical thinking to delve into complex problems, as well as the ability to be resourceful and to have the ability to solve problems in an effective and efficient manner. On Call as required.
Responsibilities:
- Escalate system DCF issues to the project team when necessary for resolution
- Efficiently and accurately manage simple and medium complexity data corrections with the system database and/or front-end user interface
- Provide input on current support processes and suggest improvements
- Operate in compliance of all YPrime SOPs and WIs
- Manage verification of simple and medium complexity proposed database corrections
- Maintain a fastidious attention to detail while being aware of any downstream implications of data changes, consulting others where necessary
- Work collaboratively with Application Services and Project Teams to ensure a full understanding of the details of each system they will be supporting
- Recognize areas of improvement and make educated suggestions for process improvement
- Identify trends and share insights with the Data Management team to strategize and mitigate risk
Skills:
- Thrives in a fast-paced, dynamic environment
- A team player who puts the success of the team first
- Motivated by helping clients and find satisfaction in helping to resolve the issues of others
- A fast learner who leverages core talents and skills rapidly in new and complex environments
- Even-keeled, not easily ruffled under pressure
- Ability to learn new technologies and platforms
- Friendly, service-oriented attitude
- Strong written and verbal communication skills
- Ability to pay attention to detail
- Ability to work independently with little to no supervision
- Multilingual skills are a plus
Education & Experience:
- Minimum of 1-year professional experience in a related role or field
- Proficient in MS Office applications required
- Database querying experience required - preferably SQL
Data Management Analyst employer: YPrime
Contact Detail:
YPrime Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Management Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching YPrime and understanding their mission. Be ready to discuss how your skills align with their goals, especially around data management and problem-solving. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences related to data management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that Data Management Analyst position!
We think you need these skills to ace Data Management Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Management Analyst role. Highlight relevant experience, especially any work with databases or data corrections. We want to see how your skills align with what we do at YPrime!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about clinical trials and how your analytical skills can contribute to our mission. Let us know why you’re the perfect fit for our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex problems in the past. We love candidates who can think on their feet and come up with effective solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at YPrime
✨Know Your Data
Make sure you brush up on your database querying skills, especially SQL. Be prepared to discuss how you've used these skills in past roles, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Since the role involves resolving user-reported issues, think of examples where you've successfully tackled complex problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking.
✨Emphasise Team Collaboration
YPrime values teamwork, so be ready to share experiences where you've worked collaboratively with others. Discuss how you’ve contributed to team success and how you handle conflicts or differing opinions within a team setting.
✨Attention to Detail is Key
Given the nature of data management, it's crucial to demonstrate your attention to detail. Prepare to talk about instances where your meticulousness made a difference, whether it was catching an error or improving a process.
