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For Companies At a Glance
- Tasks: Support a positive employee experience and manage HR operations.
- Company: Join YouView, a leader in innovative TV technology.
- Benefits: Enjoy competitive salary, flexible working, and personal development opportunities.
- Why this job: Be the first point of contact for employees and drive meaningful change.
- Qualifications: Strong organisational skills and attention to detail required.
- Other info: Inclusive workplace with a commitment to diversity and career growth.
The predicted salary is between 28800 - 43200 £ per year.
YouView creates software for set-top boxes, streaming pucks, and smart TVs to deliver a TV experience users love. YouView’s TV experience is powered by our reliable, resilient, and secure cloud backend, and our unique firmware allows us to control media playback, security and lower-level components. Our platform delivers variety and convenience by combining on-demand with live TV through an integrated editorial lens, so our users get the best rich, relevant TV content across both free and pay services.
YouView has proudly collaborated with Everyone TV to introduce Freely, a ground-breaking streaming service that is set to revolutionise free TV in the UK. Launched in April 2024, Freely offers users a seamless experience by providing a single access point to stream live and on-demand content from all major UK broadcasters, eliminating the hassle of app-switching.
The Role
Often the “first port of call” for YouView employees within the People & Culture team, this role is focused on providing a high quality and positive employee experience. You will be essential to the planning and execution of operational HR duties. Attention to detail and the enthusiasm to drive continuous improvement are essential attributes, together with a diplomatic manner and confidential approach.
- Engagement & Communication
- Handling day to day enquiries from staff or third parties and providing relevant information, responding accurately, professionally and in a timely manner
- Draft and distribute employee communications (particularly those in relation to reward and benefits) using a variety of channels.
- Contribute to the drafting and updating of HR policies ensuring they are accessible for all
- Design and run new joiner process, including contracts, inductions and Peakon 101 sessions
- Lead our wellbeing initiatives
- Employee Lifecycle
- Manage the administration of the recruitment process (with opportunity to build upon this skillset if desired)
- Draft contracts, offer letters, amendments and other confidential and legally compliant documents
- Coordinate onboarding activities including right to work checks, references and new starter and leaver administration
- Manage absence tracking, probation reviews
- Support disciplinary, grievances and exit processes, including responsibility for exit interviews
- Reward & Benefits
- Execute the monthly (UK only) payroll, with support initially from the People team Lead
- Run the benefit administration process end to end.
- Resolve payroll queries from staff, acting as a point of liaison between YouView and our payroll providers.
- Support the People team lead to plan & execute annual processes such as pay reviews, benefit renewals, performance reviews, benchmarking.
- HR Infrastructure & Systems
- Accountable for the accuracy of all employee data and documentation in our HRIS (HiBob) and in line with GDPR
- Become an administrative superuser of all our software (Reward Gateway, Peakon, Learnerbly, HiBob), actively implementing new features when available
- Proactively identify and execute enhancements to our systems to improve the employee experience and ease of use in the backend.
- Ensure operational processes are mapped, documented, and communicated with the wider People team, including template documents and forms
- Provide data and reporting upon request
This role will also require generalist knowledge of all aspects of HR and will need to pick up any other ad hoc duties and contribute to the overall team effort.
Essential Skills & Experience
- Demonstrate first rate planning and organisation skills
- Have very strong attention to detail
- Experience running payroll from beginning to end
- Comfortable with HR systems and tools
- Have the resilience to handle difficult and confidential matters
- Excellent Excel skills
- Take pride in providing a smooth and seamless service to our people
Desirable Skills & Experience
- Familiar with one or more of our systems - HiBob, Peakon, Reward Gateway
Benefits
- Competitive Salary on offer
- Annual Bonus
- Flexible working
- Hybrid working model - we require all employees to come into the office 4 days per month.
- Relaxed office environment in the City of London, near Aldgate East station
- Pension Plan
- Private Healthcare
- Holiday purchase programme
- Staff Discount Scheme
- Home Office Allowance up to £400 to ensure you have the right tools/equipment for setting up at home.
- Access to Learnerbly with an individual training budget to support your personal development & growth.
- Cycle 2 Work Scheme - Claim £2500 towards purchasing a bike/equipment.
- Employee Assistance Programme & Mental Health First Aiders
- Generous family-friendly policies
We are committed to making our selection process accessible to everyone. If you need adjustments, please contact teamrecruitment@youview.com
Offer to Interview Scheme
Applicants who apply through the Disability Confident Interview Scheme and meet the ‘minimum criteria’ for the role will be offered an interview. We are committed to providing an inclusive and barrier-free recruitment process for anyone who wishes to make an application.
Find out more about us on our social media LinkedIn
At YouView, we are committed to creating a work environment where every colleague feels safe and comfortable being their authentic self, while also experiencing a strong sense of belonging that enables everyone to thrive.
We place great value on building a diverse, equitable and inclusive workplace that encourages, supports, and celebrates the diverse voices of our employees, inspiring innovation, and helping us to realise our vision and have a positive impact on society.
YouView is proud to be an equal opportunity employer, and we are committed to building a diverse team of exceptional individuals. We are always looking to hire the absolute best talent and recognise that diversity in our experiences and backgrounds is what makes us stronger.
We do not discriminate against any applicant or employee based on their race, religion, ethnic origin, gender, sexual orientation, age, gender identity, marital status, neurodivergent or disability status, and it is our strong belief that the more inclusive we are as a business, the better our work will be.
Please advise our team of any support you may require throughout your applicant journey.
People & Culture Administrator employer: YouView TV Ltd
Contact Detail:
YouView TV Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at YouView on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching YouView's culture and values. Show us how your skills align with our mission to create an inclusive and innovative workplace. Tailor your answers to reflect our commitment to diversity!
✨Tip Number 3
Practice common interview questions, but don’t forget to prepare some thoughtful questions for us too! This shows your genuine interest in the role and helps you stand out as a candidate who’s truly engaged.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can leave a lasting impression. Remind us why you’re excited about the opportunity to join the People & Culture team!
We think you need these skills to ace People & Culture Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People & Culture Administrator role. Highlight your relevant experience and skills that match the job description, especially around HR processes and employee engagement.
Show Your Enthusiasm: Let your passion for creating a positive employee experience shine through in your application. We love candidates who are excited about HR and can demonstrate their commitment to continuous improvement and wellbeing initiatives.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your skills and experiences easy to read. Remember, attention to detail is key, so proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us quickly and efficiently, plus you'll find all the info you need about the role and our company culture there!
How to prepare for a job interview at YouView TV Ltd
✨Know Your Stuff
Before the interview, make sure you understand YouView's mission and values. Familiarise yourself with their products, especially the Freely streaming service. This shows your genuine interest in the company and helps you connect your skills to their goals.
✨Showcase Your HR Skills
As a People & Culture Administrator, you'll need strong organisational skills and attention to detail. Prepare examples from your past experiences where you've successfully managed HR processes or improved employee engagement. Be ready to discuss how you can contribute to their wellbeing initiatives.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in handling confidential matters or payroll queries. Think of specific situations where you demonstrated resilience and diplomacy, as these traits are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics within the People & Culture department or how they measure the success of their wellbeing initiatives. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.