At a Glance
- Tasks: Manage hospitality for events, liaise with users and caterers, and promote our facilities.
- Company: YouthAction NI, a vibrant organisation dedicated to empowering young people.
- Benefits: Generous annual leave, well-being days, and personal development opportunities.
- Other info: Inclusive environment with great career growth and training opportunities.
- Why this job: Join a passionate team making a real difference in the community.
- Qualifications: 3 years admin experience, strong communication skills, and a flair for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Location: Belfast
Contract: Full Time
About the role
YouthAction NI are seeking an administrator to join their team in their headquarters College Square North (CSN) in the heart of Belfast. YouthAction is a membership-based, regional organisation, with an 80-year history of working with young people to improve their lives, tackle inequalities and contribute to flourishing communities and a peaceful and shared society. CSN strives to be a centre of excellence for youth work, influencing and impacting on opportunities for young people well beyond the boundaries of Belfast. It is a shared space for a shared future in the heart of Belfast, connecting communities, young people and organisations in the city centre. Our building houses state-of-the-art theatre facilities alongside functional and multi-purpose rooms for meetings, training, events and conferences.
The successful candidate will play a key role in providing high quality hospitality within the building by liaising with building users and catering suppliers to ensure the smooth running of meetings and events. Gathering user feedback and promoting the facilities to potential users will also be a key element of the role. We are looking for someone who values teamwork, is self-motivated and can hit the ground running with enthusiasm.
Key Responsibilities
- Point of contact for College Square North room bookings (alongside Building Administrator).
- Liaise with event organisers to finalise catering needs in advance of events or meetings.
- Liaise with catering providers and produce required financial paperwork in timely manner.
- Set up/clear up catering for events and meetings, scheduling additional help from Domestic Assistant when required.
- Meet, greet and build good relationships with building users, ensuring their hospitality needs are met.
- Regularly promote CSN as a city centre meeting and conference facility using 'on the day' social media posts.
- Gather, record and analyse customer/user feedback.
- Invoice building users promptly, post event.
- Maintain a supply of catering food/drink items, placing orders to replenish as necessary.
- Provide financial administration support when required as part of the YouthAction administrative team.
- Provide foyer cover to support the effective running of the building as required.
- Attend and contribute to regular admin team meetings.
- Attend and contribute to regular building review meetings.
- Complete any other duties as directed.
The ideal candidate will behave in a professional manner at all times and adhere to YouthAction’s charter of expected behaviours.
Requirements
- 3 year's experience in an administrative role.
- Proven administration skills with experience in using MS Office Packages (word, excel, powerpoint).
- Ability to effectively manage and prioritise tasks.
- Good communication and interpersonal skills.
- Ability to work effectively under pressure.
- Experience in financial administration.
- Experience of hospitality.
- Experience in social media/PR/Communications.
Inclusive and Friendly Working Environment
- Attractive annual leave with length of service rewards.
- Allocated well-being days at Christmas.
- Occupational Family Friendly Policies.
- Occupational Sick Pay.
- Investors in People.
- Personal Development including in service training opportunities.
You can request an application form from Joanne Quinn-Kane, HR Officer at joanne@youthaction.org.
Hospitality Administrator in Belfast employer: Youthaction Ni
YouthAction NI is an exceptional employer located in the vibrant heart of Belfast, dedicated to improving the lives of young people and fostering community connections. With a strong emphasis on teamwork and personal development, employees benefit from a supportive work culture, generous annual leave, well-being days, and opportunities for professional growth. The state-of-the-art facilities at College Square North provide a dynamic environment where staff can thrive while making a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and administrative sectors, especially those connected to YouthAction NI. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or casual meet-ups, be ready to talk about your experience in administration and hospitality. Bring examples of how you've made events run smoothly.
✨Tip Number 3
Stay active on social media! Follow YouthAction NI and engage with their posts. This not only shows your interest but also helps you stay updated on their activities and any job opportunities that pop up.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the YouthAction team and contributing to their mission.
We think you need these skills to ace Hospitality Administrator in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality and teamwork shine through. We want to see that you’re excited about the role and how you can contribute to making College Square North a welcoming space for everyone.
Tailor Your Experience:Make sure to highlight your relevant experience in administration and hospitality. We’re looking for someone who can hit the ground running, so connect your past roles to the responsibilities listed in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our community at YouthAction NI.
How to prepare for a job interview at Youthaction Ni
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hospitality Administrator. Familiarise yourself with the key tasks like liaising with catering suppliers and managing room bookings. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves building relationships with users and event organisers, be prepared to discuss your communication style. Think of examples where you've successfully managed stakeholder expectations or resolved conflicts. This will highlight your interpersonal skills, which are crucial for the position.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with last-minute changes in catering needs or managing multiple bookings. Practise your responses to these scenarios, focusing on your problem-solving abilities and how you prioritise tasks under pressure.
✨Demonstrate Your Team Spirit
YouthAction values teamwork, so be ready to share experiences where you've collaborated effectively with others. Highlight instances where you've contributed to a team goal or supported colleagues, showing that you're not just self-motivated but also a great team player.
