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- Tasks: Lead and manage the Brighter Tomorrow mentoring service for young people aged 16-26.
- Company: Join a passionate charity dedicated to making a difference in young lives.
- Benefits: Gain valuable experience, develop leadership skills, and make a real impact.
- Why this job: Empower youth and help them turn their lives around through mentorship.
- Qualifications: Experience in mentoring programmes and managing teams is essential.
- Other info: Flexible hybrid working environment with opportunities for personal growth.
The predicted salary is between 500 - 1500 £ per month.
We are seeking an experienced Operations Manager to join our team, managing our exciting new mentoring service - Brighter Tomorrow.
As the Operations Manager, you will ensure that our Brighter Tomorrow service delivers a high quality, high impact service, which is aimed at those who are aged between 16-26, pose little or no risk to the public and who want to be mentored, upskilled or coached. We want to support people who are open to advice and want to turn their life around.
What are we looking for?
- Must have experience in running a mentoring type programme, or working in an environment where the process of going through a mentoring service is well understood.
- Be able to problem solve, think on their feet and provide solutions at pace.
- Must be able to follow processes and procedures and be proactive in identifying areas of improvement.
- Must have experience of managing people.
- Must be professional and have worked in a client facing environment.
- Ideally have experience of working with young people.
- Ideally have experience of engaging or working with Volunteers.
- Understand safeguarding requirements.
- UK charity experience of working in a small charity would be useful.
What will you be doing?
- As Operations Manager, you will manage our Brighter Tomorrow services, leading on the day-to-day operations and improving processes as necessary as we are currently piloting the service with our partners.
- Your role will involve leading the Brighter Tomorrow service for Youth Mix.
- Day-to-day management of the Brighter Tomorrow service.
- Ensuring the smooth running of the service and that mentor and mentee expectations are met.
- Working with our partner organisations to ensure questions and processes are understood.
- Ensuring policies are followed, specifically safeguarding controls are followed to protect our young people who use the service.
- Working with the Mentor Liaison Officer to ensure mentors are supported.
- Ensuring any issues or concerns are escalated to the Chief of Staff or CEO appropriately.
- Ensuring all documentation for Brighter Tomorrow are up to date and amended if necessary.
- Taking part in the monthly catch-up meetings to report on progress.
- Supporting other members of the team if required.
Operations Manager (Brighter Tomorrow) - Volunteer employer: Youth Mix
Contact Detail:
Youth Mix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Brighter Tomorrow) - Volunteer
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who have experience with mentoring programmes. A casual chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or partners, be ready to discuss your past experiences in managing teams and mentoring services. Use real examples to illustrate how you’ve made a difference.
✨Tip Number 3
Be proactive! If you see an opportunity to improve a process or service, don’t hesitate to share your ideas. This shows that you’re not just a follower but a leader who’s ready to make an impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our Brighter Tomorrow team.
We think you need these skills to ace Operations Manager (Brighter Tomorrow) - Volunteer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in managing mentoring programmes. We want to see how your background aligns with the Brighter Tomorrow service, so don’t hold back on showcasing relevant skills and experiences!
Showcase Problem-Solving Skills: In your written application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and provide solutions quickly, so let us know how you’ve done this in the past!
Highlight Your People Management Experience: Since this role involves managing people, be sure to mention any experience you have in leading teams or working with volunteers. We want to see how you’ve supported others and fostered a positive environment.
Follow Our Application Process: To make things easier for us, please apply through our website. This helps us keep track of applications and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Youth Mix
✨Know Your Mentoring Inside Out
Make sure you understand the ins and outs of mentoring programmes. Brush up on your experience in running similar services and be ready to share specific examples of how you've made a difference in past roles.
✨Showcase Your Problem-Solving Skills
Prepare to discuss situations where you've had to think on your feet and provide quick solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to tackle challenges effectively.
✨Demonstrate Your People Management Experience
Be ready to talk about your experience managing teams, especially in a client-facing environment. Share stories that illustrate your leadership style and how you've supported and motivated volunteers or young people in the past.
✨Understand Safeguarding Requirements
Familiarise yourself with safeguarding policies and why they are crucial in a mentoring context. Be prepared to discuss how you would ensure these policies are followed and how you would handle any concerns that arise.