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- Tasks: Lead and manage the Brighter Tomorrow mentoring service for young people.
- Company: A passionate charity dedicated to empowering youth through mentorship.
- Benefits: Gain valuable experience, develop leadership skills, and make a real difference.
- Why this job: Be a catalyst for change in young people's lives while enhancing your own skills.
- Qualifications: Experience in mentoring programmes and managing teams is essential.
- Other info: Hybrid role with opportunities for personal growth and community impact.
The predicted salary is between 1500 - 1500 £ per month.
We are seeking an experienced Operations Manager to join our team, managing our exciting new mentoring service - Brighter Tomorrow.
What difference will you make?
As the Operations Manager, you will ensure that our Brighter Tomorrow service delivers a high quality, high impact service, which is aimed at those who are aged between 16-26, pose little or no risk to the public and who want to be mentored, upskilled or coached. We want to support people who are open to advice and want to turn their life around.
What are we looking for?
- Must have experience in running a mentoring type programme, or working in an environment where the process of going through a mentoring service is well understood.
- Be able to problem solve, think on their feet and provide solutions at pace.
- Must be able to follow processes and procedures and be proactive in identifying areas of improvement.
- Must have experience of managing people.
- Must be professional and have worked in a client facing environment.
- Ideally have experience of working with young people.
- Ideally have experience of engaging or working with Volunteers.
- Understand safeguarding requirements.
- UK charity experience of working in a small charity would be useful.
Hybrid
What will you be doing?
As Operations Manager, you will manage our Brighter Tomorrow services, leading on the day-to-day operations and improving processes as necessary as we are currently piloting the service with our partners.
Your role will involve:
- Leading the Brighter Tomorrow service for Youth Mix.
- Day-to-day management of the Brighter Tomorrow service.
- Ensuring the smooth running of the service and that mentor and mentee expectations are met.
- Working with our partner organisations to ensure questions and processes are understood.
- Ensuring policies are followed, specifically safeguarding controls are followed to protect our young people who use the service.
- Working with the Mentor Liaison Officer to ensure mentors are supported.
- Ensuring any issues or concerns are escalated to the Chief of Staff or CEO appropriately.
- Ensuring all documentation for Brighter Tomorrow are up to date and amended if necessary.
- Taking part in the monthly catch-up meetings to report on progress.
- Supporting other members of the team if required.
Operations Manager (Brighter Tomorrow) - Volunteer in London employer: Youth Mix
Contact Detail:
Youth Mix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Brighter Tomorrow) - Volunteer in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who have experience with mentoring programmes. A casual chat can lead to valuable insights and even job leads.
✨Tip Number 2
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will demonstrate your ability to think on your feet, which is crucial for the Operations Manager role.
✨Tip Number 3
Be proactive! Research the Brighter Tomorrow service and come prepared with ideas for improvement. This shows your commitment and understanding of the role, making you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Operations Manager (Brighter Tomorrow) - Volunteer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in managing mentoring programmes. We want to see how your background aligns with the Brighter Tomorrow service, so don’t hold back on showcasing relevant skills and experiences!
Showcase Problem-Solving Skills: In your written application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet, so share those moments where you’ve provided quick solutions or improved processes.
Highlight People Management Experience: Since this role involves managing people, be sure to mention any experience you have in leading teams or working with volunteers. We want to know how you’ve supported others and fostered a positive environment in your past roles.
Follow Our Application Process: To make things easier for us, please apply through our website. This helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Youth Mix
✨Know Your Mentoring Inside Out
Make sure you understand the ins and outs of mentoring programmes. Brush up on your experience in running similar services and be ready to share specific examples of how you've successfully managed mentoring initiatives in the past.
✨Showcase Your Problem-Solving Skills
Prepare to discuss scenarios where you've had to think on your feet and provide quick solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to tackle challenges effectively.
✨Demonstrate Your People Management Experience
Be ready to talk about your experience managing people, especially in a volunteer context. Share how you've motivated and supported team members, and how you’ve handled any conflicts or issues that arose.
✨Understand Safeguarding Requirements
Familiarise yourself with safeguarding policies and procedures relevant to working with young people. Be prepared to discuss how you would ensure these are followed within the Brighter Tomorrow service, showing your commitment to protecting those you work with.