At a Glance
- Tasks: Provide exceptional customer service and assist with various hospitality duties.
- Company: Join YHA, a social enterprise dedicated to enriching lives through memorable hostel experiences.
- Benefits: Enjoy 10 free hostel nights, discounts, and access to support programmes.
- Other info: Flexible shifts in a fun, fast-paced environment with growth opportunities.
- Why this job: Work by the beautiful Pembrokeshire coast and make guests' stays unforgettable.
- Qualifications: Customer service experience and a team player attitude are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
YHA Manorbier, located near Tenby, Pembrokeshire, is seeking a Hospitality Team Member for a seasonal, flexible contract from July to September 2026. The position offers a minimum of 0 hours per week at a rate of £12.71 per hour, applicable to all, including those under the age of 21.
As a Hospitality Team Member, you will join a friendly and close-knit team by the sea, welcoming groups, families, solo travellers, and international guests. Our hostel provides both traditional and glamping-style accommodation, along with an on-site café offering full meal service, hot drinks, snacks, and ice cream.
Your role will involve:
- Providing great customer service to all customers, members, and guests.
- Working on reception, offering insights about the hostel and the local area.
- Ensuring every guest feels informed and welcomed.
- Using our systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
- Carrying out housekeeping duties to ensure a comfortable, clean environment for all visitors.
- Assisting in the preparation and serving of food and drinks with genuine warmth and hospitality.
We are looking for candidates with the following qualities:
- Experience of working face to face with customers.
- Experience of working in a team.
- Excellent timekeeping and flexibility to cover different shifts.
- Ability to manage varying pressures and prioritise tasks.
- Knowledge and understanding of YHA's core purpose.
- Demonstration of our HEART values in everyday work.
At YHA, we value lived experiences as much as skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. We welcome applicants from all backgrounds.
YHA is a social enterprise with a mission to enrich lives, especially for young people, by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing, and life skills.
To apply, submit your CV and complete the application form. For assistance, email jobs@yha.org.uk. We aim to contact shortlisted candidates within a reasonable time after the closing date.
Please note that all relevant checks are in place to ensure safeguarding and legal requirements are adhered to. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hospitality Team Member in Tenby employer: Youth Hostels Association (England & Wales)
YHA Manorbier is an exceptional employer that offers a vibrant and supportive work environment by the stunning Pembrokeshire coast. As a Hospitality Team Member, you'll enjoy flexible hours, comprehensive training, and unique benefits such as free hostel stays and access to an Employee Assistance Program, all while contributing to memorable experiences for our diverse guests. Join our close-knit team and take advantage of opportunities for personal growth in a fun, fast-paced setting that values your well-being and development.
Contact Details:
Youth Hostels Association (England & Wales) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member in Tenby
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Youth Hostels Association (England & Wales) are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Hospitality Team Member in Tenby
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Youth Hostels Association (England & Wales).
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Youth Hostels Association (England & Wales). Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Youth Hostels Association (England & Wales)
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
