At a Glance
- Tasks: Deliver amazing customer service and create memorable experiences for guests.
- Company: Join the friendly team at YHA Windermere, surrounded by stunning nature.
- Benefits: Enjoy 10 free hostel stays a year and exclusive staff discounts.
- Other info: Flexible hours and a chance to meet new people in a beautiful setting.
- Why this job: Perfect for those who love hospitality and want to work in a vibrant environment.
- Qualifications: Customer service experience and a passion for teamwork are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Hospitality Team Member YHA Windermere, Bridge Lane, Troutbeck, Windermere, Cumbria, LA23 1LA Seasonal, flexible contract – July to September 2026 Minimum 15 hours per week £12.71 per hour (applicable to all, including those under 21) Are you looking for a fun and varied job in hospitality?
YHA Windermere is seeking a Hospitality Team Member to join our team!
At YHA Windermere, we pride ourselves on teamwork and great customer service.
We’re looking for a kind, reliable, and hardworking person to join our team.
Our medium‑size site offers indoor accommodation and popular glamping options, set within 9 acres of wildlife‑rich woodland near Windermere and Ambleside.
The setting provides scenic views and good transport links.
Benefits 10 nights free hostel stays per year for you and up to three friends or family Access to YHA’s staff discount and cash‑back portal Free YHA Membership each year Access to support via our Employee Assistance Programme What you will be doing Providing great customer service to all customers, members and guests.
Working on reception, offering insights about the hostel and local area, ensuring every guest feels informed and welcomed.
Using our systems for efficient guest check‑ins and check‑outs, food and beverage sales and service.
Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
Assisting in the preparation and serving of food and drinks with genuine warmth and hospitality, contributing to higher sales.
What skills and experience you need Experience of face‑to‑face customer service.
Experience working in a team – able to help others achieve a common goal.
Excellent timekeeping, punctuality and flexibility to cover different shifts.
Ability to manage varying pressures, prioritize tasks and deal with conflicting duties.
Knowledge and understanding of YHA’s core purpose.
Demonstration of YHA’s HEART values in everyday work.
All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications. #J-18808-Ljbffr
Contact Details:
Youth Hostels Association (England & Wales) Recruitment Team
