Hospitality Team Member

YHA Manorbier, located near Tenby in Pembrokeshire, is seeking a Hospitality Team Member for a seasonal, flexible contract from July to September 2026. The position offers a minimum of 0 hours per week at a rate of £12.71 per hour, applicable to all, including those under the age of 21.

As a Hospitality Team Member, you will join a friendly and close-knit team by the sea, welcoming groups, families, solo travellers, and international guests. Our hostel provides both traditional and glamping-style accommodation, along with an on-site café offering full meal service, hot drinks, snacks, and ice cream.

Your role will involve:

• Providing great customer service to all customers, members, and guests.
• Working on reception, offering insights about the hostel and the local area.
• Ensuring every guest feels informed and welcomed.
• Using our systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
• Carrying out housekeeping duties to ensure a comfortable, clean environment for all visitors.
• Assisting in the preparation of food and serving food and drinks with genuine warmth and hospitality.

To be successful in this role, you should possess:

• Experience of working face to face with customers.
• Experience of working in a team.
• Excellent timekeeping and flexibility to cover different shifts.
• Ability to manage varying pressures and prioritise tasks.
• Knowledge and understanding of YHA's core purpose.
• Demonstration of YHA's HEART values.

YHA values lived experiences as much as skills and knowledge, providing robust induction, ongoing training, and opportunities for personal growth. We welcome applicants from all backgrounds.

YHA is a social enterprise dedicated to enriching lives, especially for young people, through brilliant hostel stays and experiences that improve physical health, mental wellbeing, and life skills.

To apply, submit your CV and complete the application form. For assistance, email jobs@yha.org.uk. We aim to contact shortlisted candidates within a reasonable time after the closing date.

Please note that all relevant checks are in place to ensure safeguarding and legal requirements are adhered to. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.