At a Glance
- Tasks: Join our friendly team to clean and prepare guest rooms and common areas.
- Company: YHA Broad Haven, a social enterprise focused on enriching lives through hospitality.
- Benefits: Enjoy 10 free hostel stays per year and exclusive staff discounts.
- Other info: Flexible hours with opportunities for personal growth in a dynamic environment.
- Why this job: Make guests' experiences memorable while gaining valuable skills in hospitality.
- Qualifications: Customer service experience and teamwork skills are a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
YHA Broad Haven, Millmoor Way, Broad Haven, Haverfordwest SA62 3JH
Seasonal, flexible contract - July to end of August
0 - 12 hours per week
£12.71 per hour (applies to all, including those under the age of 21)
Are you looking for a fun and varied job in hospitality? YHA Broad Haven are looking for a Housekeeping Team Member to join their team! As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.
What will you be doing as a Housekeeping Team Member? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Cleaning and preparing bedrooms between guest departures and arrivals
- Maintaining the cleanliness of shower and toilet areas
- Keeping all areas of the hostel clean and tidy
- Efficiently undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel
- Complying with YHA requirements for the use and storage of cleaning products
- Reporting any faults or damage to a member of the hostel management team
- Sorting and distributing used and unused linen
What Skills and Experience do you need to be a Housekeeping Team Member? Our Housekeeping Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Housekeeping Team Members:
- Experience of working face to face with customers
- Experience of working in hospitality or customer service (desirable)
- Experience of working in a team – can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
- Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
- Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
- Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
- Demonstration of our HEART values – they’re part of everything we do, and we look for team members who bring them to life in their everyday work
It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.
Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
How do you apply? Submit your CV and complete the application form. For more information about our recruitment process, visit our job website. If you need any assistance, email jobs@yha.org.uk. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect – our online candidate portal. If you require reasonable adjustments during the recruitment process, please get in touch by emailing jobs@yha.org.uk.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Contact Details:
Youth Hostels Association (England & Wales) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant Housekeeping · Broad Haven in Haverfordwest
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Youth Hostels Association (England & Wales) are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Housekeeping Assistant Housekeeping · Broad Haven in Haverfordwest
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Youth Hostels Association (England & Wales).
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Youth Hostels Association (England & Wales). Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Youth Hostels Association (England & Wales)
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
