Front Desk & Accommodation Lead

Front Desk & Accommodation Lead

Full-Time On-site
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YHA York, situated in Clifton, York, is seeking a Reception and Accommodation Manager to lead the front-of-house team and ensure high guest service standards. The role involves day-to-day hostel operations, coordination with the Hostel Manager, and delivering a welcoming experience for families, groups, and individual travellers.

The successful candidate will oversee group administration, staff development, and project delivery while maintaining YHA standards and budget controls.

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Front Desk & Accommodation Lead employer: Youth Hostels Association (England & Wales)

YHA Ilam Hall offers a unique opportunity to work in a stunning Victorian mansion set in the heart of the Peak District, where you can lead a passionate team dedicated to providing exceptional experiences for guests. With a strong focus on employee well-being, YHA provides generous benefits including free hostel stays, discounts, and access to an Employee Assistance Program, all while fostering a supportive and inclusive work culture that prioritises personal growth and development. Join us at YHA, where your contributions will make a meaningful impact on the lives of young people and the community.

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Contact Details:

Youth Hostels Association (England & Wales) Recruitment Team