At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join YHA, a social enterprise dedicated to enriching lives through hospitality.
- Benefits: Enjoy 10 free hostel nights, discounts, and access to support programmes.
- Other info: Flexible hours, robust training, and opportunities for personal growth await you.
- Why this job: Work in stunning Peak District surroundings and develop valuable skills in hospitality.
- Qualifications: Customer service experience and a passion for teamwork are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
YHA Ravenstor, located in Millers Dale, Buxton, Derbyshire, is seeking a Seasonal Hospitality Team Member for a flexible contract from August to the end of October 2026, offering 10 to 42.5 hours per week at £12.71 per hour (applies to all, including those under the age of 21).
As a Seasonal Hospitality Team Member, you'll play a key role in making our guests' experiences memorable, contributing to our mission of providing exceptional hospitality.
Why work for YHA?
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA's staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
For more information about the benefits of working for YHA, please visit our YHA Jobs website.
What will you be doing as a Seasonal Hospitality Team Member?
We are a friendly team and will provide the training required for you to undertake the role. Your responsibilities will include:
- Providing great customer service to all our customers, members, and guests.
- Working on reception, offering insights about the hostel and the local area.
- Ensuring every guest feels informed and welcomed.
- Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
- Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
- Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride.
What Skills and Experience do you need?
We are looking for the following qualities in our Seasonal Hospitality Team Members:
- Experience of working face to face with customers
- Experience of working in a team
- Excellent timekeeping, with flexibility to cover different shifts
- Ability to manage varying pressures, including peaks in workload demands
- Knowledge and understanding of the core purpose of YHA
- Demonstration of our HEART values
At YHA, we value lived experiences as much as skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. We welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing, and life skills.
Please note that all relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Seasonal Hospitality Team Member in Buxton employer: Youth Hostels Association (England & Wales)
The Youth Hostels Association (England & Wales) is an exceptional employer dedicated to fostering a culture of inclusivity and adventure. As a Trustee, you will not only play a crucial role in shaping the future of the charity but also benefit from opportunities for personal growth and development while working alongside passionate individuals committed to making a difference in the lives of young people. Join us in a vibrant environment that values diverse perspectives and empowers you to contribute meaningfully to our mission.
Contact Details:
Youth Hostels Association (England & Wales) Recruitment Team
