At a Glance
- Tasks: Lead the night team, ensure guest safety, and create memorable experiences.
- Company: Join YHA, a social enterprise dedicated to enriching lives through travel.
- Benefits: Enjoy 10 free hostel nights yearly and exclusive staff discounts.
- Other info: Great opportunity for personal growth and making a positive impact.
- Why this job: Be a hands-on leader in a dynamic environment with no two nights the same.
- Qualifications: Experience in hospitality and team management is a plus.
The predicted salary is between 13.63 - 13.63 £ per hour.
Night Manager – YHA York
Location
YHA York, 42 Water End, Clifton, York, North Yorkshire, YO30 6LP
Type
Permanent, flexible contract
Hours
Minimum 25 hours per week
Pay
£13.63 per hour
YHA York is looking for a Night Manager who doesn’t just run shifts, but helps shape the experience for guests and the team alike.
You’ll work closely with the Hostel Manager and Deputy Manager to keep the hostel running smoothly day‑to‑day, while also being a visible, hands‑on leader to our nights team.
No two days are ever the same – and that’s exactly what makes it so rewarding.
Responsibilities
- Direct and support team members.
- Resolve difficult situations and emergencies efficiently and professionally.
- Ensure the security of the hostel and keep the safety of guests and property during the night.
- Conduct regular hostel inspections.
- Carry out cleaning duties.
- Prepare for breakfast service.
Qualifications and Experience
- Experience in hospitality or customer service, including managing and delivering quality service.
- Experience managing a team – leading others and providing guidance to team members (desirable).
- APLH level 2 qualifications and NVQ Level 3 in Customer Services, Hospitality or Tourism (desirable).
- Ability to manage varying pressures, prioritise and handle conflicting duties.
- Basic IT skills, ideally Microsoft Office (Word, Outlook, Excel).
- Knowledge and understanding of YHA’s core purpose.
- Demonstration of YHA’s HEART values in everyday work.
Benefits
- 10 nights free hostel stays per year for you and up to three friends or family.
- Access to YHA staff discount and cash back portal.
- Free YHA Membership each year.
- Access to support via Employee Assistance Program.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people, with hostel stays and experiences that improve physical health, mental wellbeing and life skills.
All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
If you require reasonable adjustments during the recruitment process, please get in touch by email at
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Night Manager Nights · York in Brompton employer: Youth Hostels Association (England & Wales)
The Youth Hostels Association (England & Wales) is an exceptional employer dedicated to fostering a culture of inclusivity and adventure. As a Trustee, you will not only play a crucial role in shaping the future of the charity but also benefit from opportunities for personal growth and development while working alongside passionate individuals committed to making a difference in the lives of young people. Join us in a vibrant environment that values diverse perspectives and empowers you to contribute meaningfully to our mission.
Contact Details:
Youth Hostels Association (England & Wales) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager Nights · York in Brompton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Youth Hostels Association (England & Wales). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Youth Hostels Association (England & Wales)
Don't be shy about reaching out to Youth Hostels Association (England & Wales) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager Nights · York in Brompton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Youth Hostels Association (England & Wales) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Youth Hostels Association (England & Wales)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
