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- Tasks: Support our veterinary team in providing exceptional care to pets.
- Company: Join CVS Group, a leading veterinary services provider in the UK.
- Benefits: Enjoy flexible hours, generous leave, staff discounts, and health benefits.
- Other info: Part-time role with a weekend rota; must have the Right to Work in the UK.
- Why this job: Make a real difference in animal welfare while working in a supportive environment.
- Qualifications: Strong communication skills and experience in animal care are essential.
Overview
Are you passionate about making pets a priority? So are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at our Yourvets24 Hospital based in Rayleigh, Essex.
You\’ll be joining us on a part time, permanent basis, working 28.25 hours per week. The shift pattern will be: Monday – Friday and a 1:4 share in the weekend rota.
Take a look at the practice.
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas: our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority; it’s at the heart of our work every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals.
About the role
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include:
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we\’re looking for in our Veterinary Patient Care Assistant
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more!
There is a full list of benefits available; CVS Employee Benefits.
Note: We are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting Home Office criteria for eligibility.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click \’Apply Now\’.
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Patient Care Assistant - Part Time employer: YourVets (Rayleigh)
Contact Detail:
YourVets (Rayleigh) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant - Part Time
✨Tip Number 1
Familiarise yourself with the specific duties of a Patient Care Assistant. Understanding tasks like nursing care, animal handling, and cleaning will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your passion for animal welfare. Be prepared to share personal experiences or stories that highlight your commitment to caring for animals, as this role is all about prioritising their needs.
✨Tip Number 3
Network with current or former employees of CVS Group. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle emotional situations or emergencies, as resilience and empathy are key traits for this role.
We think you need these skills to ace Patient Care Assistant - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Patient Care Assistant. Highlight your passion for animal welfare and any relevant experience you have in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your communication skills, customer service experience, and any previous work in a veterinary environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of your experience with animals and how you can contribute to the team at Yourvets24 Hospital.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at YourVets (Rayleigh)
✨Show Your Passion for Animals
Make sure to express your enthusiasm for animal care during the interview. Share any personal experiences you have with pets or in animal welfare, as this will demonstrate your genuine interest in the role.
✨Highlight Your Communication Skills
As a Patient Care Assistant, you'll need to communicate effectively with both the veterinary team and pet owners. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations.
✨Demonstrate Empathy and Resilience
Be ready to discuss how you handle emotionally challenging situations, such as dealing with distressed pet owners. Show that you can remain calm and supportive, which is crucial in a veterinary environment.
✨Prepare for Practical Scenarios
Expect to be asked about specific scenarios you might face in the role, such as assisting in treatments or handling animals. Think through your responses and consider how you would apply your skills in real-life situations.