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- Tasks: Support store management, optimise sales, and deliver top-notch customer service.
- Company: Join Yours Clothing, the UK's leading plus-size fashion retailer with a passion for inclusivity.
- Benefits: Earn £12.80 per hour with flexible hours and opportunities for personal development.
- Why this job: Be part of a dynamic team in a fast-paced environment that values your input and growth.
- Qualifications: A friendly personality, motivation to succeed, and some customer service experience are key.
- Other info: Expect to work at least 28 hours weekly, with potential for more during busy periods.
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Supervisor
Salary £12.80 per hour | Location Derby | Contracted Hours Minimum of 28 Hours Per Week
This is a Permanent, Part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Provide back-up management support and be responsible for the running of the Store on adhoc days.
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
- Responsible for opening and closing the store in the absence of management.
- Cashing up at the end of the day and ensuring correct procedures are followed.
- Training and coaching store colleagues as and when required.
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Pay Rate: £12.80 per hour
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
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Supervisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Yours Clothing and their product range. Understanding their offerings will help you engage customers effectively and demonstrate your passion for the brand during any interviews.
✨Tip Number 2
Highlight your customer service experience in face-to-face roles. Be ready to share specific examples of how you've provided excellent service, as this is crucial for the Supervisor position.
✨Tip Number 3
Prepare to discuss your ability to work under pressure and adapt to change. Think of instances where you've successfully managed a busy environment or handled unexpected challenges.
✨Tip Number 4
Show enthusiasm for personal development. Be prepared to talk about how you seek opportunities for improvement and how you can contribute to training and coaching your colleagues.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any supervisory roles or responsibilities you've had, as well as your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've engaged customers and contributed to sales in previous roles.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as teamwork, adaptability, and initiative. Use keywords from the job listing to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Since the role is in a fashion retail environment, make sure to express your enthusiasm for the industry. Share your knowledge about current trends and how they relate to the products offered by Yours Clothing.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight any experiences where you went above and beyond to ensure customer satisfaction, as this is crucial for the position.
✨Emphasise Teamwork and Initiative
Discuss your ability to work well within a team while also showcasing instances where you've taken the initiative. This will demonstrate that you can adapt to the fast-paced environment and contribute positively to the team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Prepare for scenarios related to stock handling, customer complaints, or managing store operations, and think through how you would handle them effectively.
