At a Glance
- Tasks: Engage customers, optimise sales, and manage stock in a vibrant retail environment.
- Company: Yours Clothing, a leading plus-size fashion retailer with a dynamic culture.
- Benefits: Earn £12.40 per hour, flexible hours, and opportunities for personal development.
- Other info: Fast-paced environment with growth opportunities in a thriving company.
- Why this job: Join a passionate team and make a real impact in the fashion industry.
- Qualifications: Friendly personality, customer service experience, and a love for fashion.
Salary: £12.40 per hour
Location: Stockport
Contracted Hours: Minimum of 15.5 hours per week
This is a Permanent, Part time vacancy.
The Vacancy
Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS
- A warm, friendly and engaging personality is essential.
- To be highly motivated with a desire to be the best with energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Pay Rates: £12.40 per hour regardless of age.
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online. Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
Retail Sales Assistant in Stockport employer: Yours
Yours Clothing is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to share their passion for fashion and provide outstanding customer service. With competitive pay rates and flexible working hours, employees have the opportunity to grow within a rapidly expanding company that values personal development and innovation. Located in Stockport, this role offers a chance to be part of a dynamic team dedicated to making a difference in the retail landscape for curvy customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Stockport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yours Clothing. Understand their values, product range, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've delivered excellent service. Be ready to share these stories during your interview to demonstrate your warm and friendly personality.
✨Tip Number 3
Show off your adaptability! Retail can be fast-paced and ever-changing, so be prepared to discuss how you've handled change in previous roles. Highlight your ability to work under pressure and how you thrive in busy environments.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll have a better chance of standing out and landing that interview. Plus, it shows you’re keen on joining our fantastic team!
We think you need these skills to ace Retail Sales Assistant in Stockport
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about the opportunity to be part of our team and promote our fantastic products!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in customer service and retail. We love seeing how your skills align with what we need, so don’t hold back on showcasing your achievements!
Be Personable:Since we value a warm and friendly personality, try to reflect that in your written application. Use a conversational tone and let your unique voice come through – we want to get to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Yours
✨Know the Brand Inside Out
Before your interview, take some time to research Yours Clothing and its product range. Understand their values, target audience, and what sets them apart in the fashion industry. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer interaction, be prepared to share specific examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will highlight your ability to engage with customers effectively.
✨Demonstrate Team Spirit
Yours Clothing values teamwork, so be ready to discuss how you've successfully worked within a team in previous roles. Share stories that illustrate your collaborative spirit and how you contribute to a positive team environment. This will show that you can adapt and thrive in a fast-paced retail setting.
✨Prepare for Common Retail Scenarios
Anticipate questions related to common retail situations, such as handling difficult customers or managing stock levels during busy periods. Practising your responses to these scenarios will help you feel more confident during the interview and demonstrate your readiness to tackle the challenges of the role.
