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For Companies At a Glance
- Tasks: Engage customers, optimise sales, and provide top-notch service in a vibrant retail environment.
- Company: Yours Clothing is a leading UK retailer for curvy fashion, expanding rapidly with exciting brands.
- Benefits: Earn £12.40 per hour, enjoy flexible hours, and be part of a passionate team.
- Why this job: Join a dynamic team, develop your skills, and make a real impact in the fashion industry.
- Qualifications: A friendly personality, customer service experience, and a passion for fashion are essential.
- Other info: This is a permanent, part-time role with opportunities for growth and development.
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Sales Adviser/Retail Advisor
Salary £12.40 per hour
Location Wakefield
Contracted Hours: There are various contracts available.
This is a Permanent, Part-time vacancy that will close in 3 days at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Optimize sales and individual customer purchases
- Engage the customer by delivering a first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high-pressure environment – you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods
Pay Rates: £12.40 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
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Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with Yours Clothing and their product range. Understanding their offerings will help you engage customers effectively and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to deliver first-class service, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your adaptability in high-pressure environments. Think of specific instances where you've thrived under pressure or adapted to changes quickly, as this is a key requirement for the position.
✨Tip Number 4
Demonstrate your enthusiasm for fashion, particularly in the context of high street trends. Being knowledgeable about current styles and how they relate to Yours Clothing's offerings can set you apart from other candidates.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you've engaged with customers directly, as this is crucial for the Sales Adviser position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and your ability to work well in a team.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as adaptability, teamwork, and a passion for fashion. Use keywords from the job listing to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your understanding of current trends and how you can contribute to promoting the brand effectively.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you engaged with customers and resolved issues, as this is crucial for a Sales Adviser role.
✨Be Ready for Teamwork Questions
Since teamwork is essential in this role, be prepared to discuss how you've successfully worked in a team before. Share specific instances where you collaborated with others to achieve a common goal.
✨Adaptability is Key
The retail environment can be fast-paced and ever-changing. Be ready to talk about how you've adapted to changes in previous roles and how you handle high-pressure situations.