At a Glance
- Tasks: Engage customers, optimise sales, and provide top-notch service in a vibrant retail environment.
- Company: Join Yours Clothing, a fast-growing retailer focused on stylish plus-size fashion for all.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to grow within a dynamic team.
- Why this job: Be part of a passionate team, promote inclusive fashion, and make a real impact in retail.
- Qualifications: A friendly personality, customer service experience, and a love for fashion are key!
- Other info: Minimum 14 hours per week with opportunities for more during busy periods.
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Sales Adviser/Retail Advisor
Salary Β£12.40 per hour | Location: Doncaster | Contracted Hours: A minimum of 14 hours per week
This is a Permanent, Part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality is essential.
- Highly motivated with a desire to be the best, with energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high-pressure environment.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are the minimum guaranteed weekly hours, but there is an expectation to work more hours, and flexibility is required especially during peak trading periods.
Pay Rates: Β£11.63 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and online for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our recent addition, PixieGirl Petites, the business is growing rapidly to cater for non-standard sizes both on the high street and online.
Our continued success comes from entrepreneurial thinking and listening to our customers to deliver fashionable products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing aims to become the number one plus-size fashion retailer in the UK while expanding our brands into new niche markets both in the UK and internationally.
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Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Adviser/Retail Advisor
β¨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding Yours Clothing's offerings, especially in plus-size fashion, will help you engage customers effectively and demonstrate your passion during the interview.
β¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss specific situations where you went above and beyond for a customer.
β¨Tip Number 3
Highlight your ability to work in a team and adapt to change. Retail environments can be fast-paced, so share experiences that demonstrate your flexibility and teamwork skills, especially during busy periods.
β¨Tip Number 4
Prepare to discuss your knowledge of high street fashion trends. Being able to talk about current styles and how they relate to the products at Yours Clothing will show your enthusiasm and fit for the role.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key duties and requirements for the Sales Adviser position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Showcase Customer Service Skills: Since experience in customer service is highly desirable, make sure to include specific examples of how you've successfully engaged with customers in previous roles. Highlight any achievements that demonstrate your ability to provide first-class service.
Highlight Teamwork and Initiative: The company values teamwork and initiative, so be sure to mention instances where you have worked effectively within a team or taken the lead on a project. This will show that you can adapt to a fast-paced environment and contribute positively to the team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the brand. Use it to express your passion for fashion and your understanding of the company's mission. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at Yours
β¨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands, trends, and how you keep up with the latest styles. This will demonstrate your genuine interest in the role and the company.
β¨Highlight Customer Service Experience
Since the role requires face-to-face customer interaction, be prepared to share specific examples of your previous customer service experiences. Discuss how you handled difficult situations and ensured customer satisfaction, as this will showcase your ability to engage effectively with customers.
β¨Demonstrate Teamwork Skills
Yours Clothing values teamwork, so be ready to discuss how you've successfully collaborated with others in past roles. Share stories that highlight your ability to work well within a team and support your colleagues, especially in a fast-paced environment.
β¨Prepare for Flexibility Questions
Given the expectation for flexibility in working hours, think about how you can accommodate varying schedules. Be honest about your availability and show your willingness to adapt, especially during peak trading periods, which is crucial for success in retail.