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For Companies At a Glance
- Tasks: Engage customers, optimise sales, and handle transactions in a vibrant retail environment.
- Company: Yours Clothing is a leading plus-size fashion retailer, dedicated to curvy customers with stylish options.
- Benefits: Earn £12.40 per hour, enjoy flexible hours, and be part of a passionate team.
- Why this job: Join a fast-paced, evolving company that values your input and offers growth opportunities.
- Qualifications: A friendly personality, enthusiasm for success, and some customer service experience are preferred.
- Other info: This is a permanent, part-time role with a minimum of 10 hours per week.
Sales Adviser/Retail Advisor
Salary: £12.40 per hour
Location: Sunderland
Contracted Hours: Minimum of 10 hours per week
This is a permanent, part-time vacancy that will close on 15.09.2025 at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team that displays passion and knowledge about our product range to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Optimize sales and individual customer purchases
- Engage customers by delivering first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our products and brands
- Assist with deliveries and stock handling
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality
- Highly motivated with enthusiasm to succeed
- Ability to work well within a team and use own initiative
- Adaptability to change and high-pressure environments
- Experience in face-to-face customer service (highly desirable)
- Experience in retail with a quality brand (desirable)
- Knowledge of High Street fashion
The contracted hours are the minimum guaranteed weekly hours; flexibility and additional hours are expected, especially during peak periods.
Pay Rates
£12.40 per hour, regardless of age
The Company
Yours Clothing offers value on the UK high street and online for curvy customers, with brands including Big and Tall Menswear, BadRhino, Long Tall Sally, and PixieGirl Petites. We are growing rapidly, listening to our customers to deliver fashion at the right price. Our environment is fast-paced and evolving, aiming to be the number one plus-size fashion retailer in the UK.
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Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the products and brands offered by Yours Clothing. Understanding their range will not only help you engage customers effectively but also demonstrate your genuine interest in the role during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will help you stand out as someone who can deliver the first-class service they are looking for.
✨Tip Number 3
Be ready to discuss your adaptability and how you've thrived in high-pressure environments. Employers value candidates who can maintain a positive attitude and perform well under stress, especially in retail settings.
✨Tip Number 4
Network with current or former employees of Yours Clothing if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any roles where you demonstrated a warm, friendly personality and the ability to work well in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've engaged customers and optimized sales in previous positions.
Showcase Your Knowledge of Fashion: In your application, demonstrate your knowledge of high street fashion and how it relates to the products offered by Yours Clothing. This will show your genuine interest in the brand.
Highlight Adaptability and Initiative: Provide examples in your application that illustrate your adaptability to change and ability to take initiative, especially in high-pressure environments. This is crucial for a fast-paced retail setting.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands and trends, and how you can contribute to promoting the company's product range.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Sales Adviser.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate customer interactions. Practice responding to various customer needs and objections, showcasing your ability to handle different situations with ease.
✨Emphasise Teamwork and Adaptability
Discuss your experience working in teams and how you adapt to changing environments. Share specific examples of how you've collaborated with colleagues to achieve sales targets or improve customer experiences.