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For Companies At a Glance
- Tasks: Engage customers, optimise sales, and provide top-notch service in a vibrant retail environment.
- Company: Yours Clothing is a leading UK retailer for curvy customers, offering stylish options both online and in-store.
- Benefits: Earn £12.40 per hour with flexible part-time hours and opportunities for personal development.
- Why this job: Join a passionate team in a fast-paced setting, making a real impact in the fashion industry.
- Qualifications: A friendly personality, motivation to succeed, and some customer service experience are preferred.
- Other info: Expect to work more hours during peak times; this role is perfect for those who thrive under pressure.
Sales Adviser / Retail Advisor
Salary £12.40 per hour Location Chelmsley Wood Contracted Hours Minimum of 8 hours per week
This is a Permanent, Part time vacancy that will close in a month at 23 : 59 GMT.
The Vacancy
Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
Key Duties
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
What do we need from our team members?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Pay Rates: £12.40 per hour regardless of age.
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
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Sales Adviser / Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser / Retail Advisor
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding Yours Clothing's unique offerings will help you engage customers effectively and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to deliver first-class service, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your adaptability in high-pressure situations. Retail environments can be fast-paced, so sharing experiences where you've thrived under pressure will demonstrate your suitability for the role.
✨Tip Number 4
Express your enthusiasm for personal development. Mention any relevant training or courses you've undertaken, as well as your eagerness to learn and grow within the company, which aligns with their focus on team development.
We think you need these skills to ace Sales Adviser / Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you engaged with customers directly, showcasing your ability to deliver first-class service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your understanding of high street fashion and how your personality aligns with the warm and friendly environment they seek.
Showcase Your Skills: In your application, clearly outline your skills that match the job description, such as teamwork, adaptability, and motivation. Provide examples of how you've successfully worked in high-pressure environments.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which is crucial in retail.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for high street fashion during the interview. Share any personal experiences or knowledge about current trends, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Customer Service Experience
Since experience in customer service is highly desirable, be prepared to discuss specific examples from your past roles where you provided excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Teamwork Skills
Yours Clothing values teamwork, so be ready to talk about how you've successfully worked within a team in previous jobs. Mention any challenges you faced and how you contributed to overcoming them together.
✨Prepare for High-Pressure Scenarios
Given the fast-paced environment, think of examples where you've thrived under pressure. Discuss how you managed stress and maintained a positive attitude while meeting targets or handling busy periods.
