At a Glance
- Tasks: Join our team to optimise sales and deliver top-notch customer service.
- Company: Yours Clothing is a leading plus-size fashion retailer in the UK, known for its value and quality.
- Benefits: Enjoy a competitive pay rate of Β£12.40 per hour with guaranteed minimum hours.
- Other info: Additional hours may be available during busy periods.
- Why this job: Be part of a dynamic team that values enthusiasm and offers personal development opportunities.
- Qualifications: A friendly personality and motivation to succeed are key; retail experience is a plus.
Sales Adviser/Retail Advisor
Location: Scarborough, United Kingdom
Salary: Β£12.40 per hour
Contracted Hours: Minimum of 8 hours per week and minimum of 4 hours per week
This is a permanent, full-time vacancy that will close in 17 days at 23:59 BST.
Job Description
Are you passionate about retail and customer service? Do you want to be part of a dynamic team that values enthusiasm and knowledge about our product range? If so, we want to hear from you!
Key Duties
- Optimise sales and encourage customer purchases
- Deliver first-class customer service
- Operate tills and handle financial transactions
- Replenish stock with our products and brands
- Assist with deliveries and stock handling
- Perform cleaning and housekeeping duties
- Ensure compliance with company procedures
- Take responsibility for personal development
- Maintain health and safety standards
Candidate Requirements
- A warm, friendly, and engaging personality
- Highly motivated with enthusiasm to succeed
- Ability to work well within a team and use initiative
- Adaptability to change and high-pressure environments
- Experience in face-to-face customer service (desirable)
- Experience in retail with a quality brand (desirable)
- Knowledge of High Street fashion
Additional Notes: The minimum contracted hours are guaranteed, but additional hours may be required during peak periods.
Pay Rate: Β£12.40 per hour, regardless of age
About the Company
Yours Clothing offers value on the UK high street and online for curvy customers. We also own brands like BadRhino, Long Tall Sally, and PixieGirl Petites. Our growth is driven by entrepreneurial thinking and customer focus, aiming to be the leading plus-size fashion retailer in the UK and expanding into new markets.
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Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Adviser/Retail Advisor
β¨Tip Number 1
Familiarise yourself with the brands and products offered by Yours Clothing. Understanding their range will not only help you during the interview but also show your genuine interest in the role.
β¨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this aligns perfectly with the first-class service they expect.
β¨Tip Number 3
Showcase your enthusiasm for retail during your interactions. A warm and engaging personality is key, so practice conveying your passion for helping customers and working in a team.
β¨Tip Number 4
Be ready to demonstrate your adaptability. Retail can be fast-paced, so think of times when you've successfully handled change or pressure, and be prepared to share those stories.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any roles where you've optimised sales or delivered exceptional customer service, as these are key duties for the Sales Adviser position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've contributed to a team or adapted to high-pressure situations, which aligns with the company's values.
Highlight Relevant Skills: In your application, clearly outline skills that match the job requirements, such as teamwork, adaptability, and a warm personality. If you have experience with High Street fashion, be sure to mention it!
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Yours
β¨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this will demonstrate your commitment to delivering first-class service.
β¨Know the Brand Inside Out
Research Yours Clothing and its product range before the interview. Familiarise yourself with their brands like BadRhino and Long Tall Sally, and be prepared to discuss how your knowledge of high street fashion can contribute to their success.
β¨Demonstrate Teamwork and Initiative
Be ready to provide examples of how you've worked effectively within a team and taken initiative in past roles. Highlight situations where you adapted to changes or handled pressure well, as these qualities are essential for a Sales Adviser.
β¨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the company culture, team dynamics, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.