At a Glance
- Tasks: Engage customers, optimise sales, and provide top-notch service in a vibrant retail environment.
- Company: Join Yours Clothing, a rapidly growing retailer focused on curvy fashion and customer satisfaction.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to work with a passionate team.
- Why this job: Be part of a dynamic team that values your input and fosters personal growth in a fun atmosphere.
- Qualifications: A friendly personality, enthusiasm for fashion, and some customer service experience are ideal.
- Other info: This is a temporary, part-time role with opportunities for more hours during busy periods.
Job Title: Sales Adviser/Retail Advisor
Salary: Β£12.40 per hour
Location: Chelmsford
Contracted Hours: A minimum of 4 hours per week
This is a temporary, part-time vacancy that will close in 5 days at 23:59 BST.
Job Description:
Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
Key Duties:
- Optimise sales and individual customer purchases
- Engage the customer by delivering first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
What We Need from Our Team Members:
- A warm, friendly, and engaging personality
- Highly motivated with energy and enthusiasm to succeed
- Ability to work well within a team and use own initiative
- Ability to adapt to frequent change and high-pressure environments
- Experience in a customer service role with face-to-face contact is highly desirable
- Experience in retail with a quality brand is desirable but not essential
- Knowledge of High Street fashion
The contracted hours stated above are a minimum guaranteed number of weekly hours, but there is an expectation to work more hours, and flexibility is required especially during peak trading periods.
Pay Rates:
Β£11.63 per hour regardless of age
The Company:
Yours Clothing is a retailer providing value on the UK high street and online for curvy customers. Our brands include BadRhino, Long Tall Sally, and PixieGirl Petites. We are growing rapidly to cater for non-standard sizes, and our success stems from entrepreneurial thinking and listening to our customers. We aim to become the number one plus-size fashion retailer in the UK and expand into new markets.
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Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Adviser/Retail Advisor
β¨Tip Number 1
Familiarise yourself with the brands under Yours Clothing, such as BadRhino and Long Tall Sally. Understanding their product range and target audience will help you engage customers effectively during your interview.
β¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Highlighting your ability to provide first-class service will make you stand out.
β¨Tip Number 3
Demonstrate your enthusiasm for fashion and retail by staying updated on current trends, especially in plus-size fashion. This knowledge can help you connect with customers and show your passion for the role.
β¨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially during peak trading periods. Showing that you're willing to adapt to the needs of the business can make you a more attractive candidate.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you've engaged with customers face-to-face, as this is highly desirable for the Sales Adviser position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm and friendly personality. Mention your enthusiasm for fashion and how you can contribute to the team at Yours Clothing. Be sure to express your motivation to succeed in a retail environment.
Highlight Relevant Skills: In your application, focus on skills such as teamwork, adaptability, and initiative. Provide examples of how you've successfully worked under pressure or adapted to changes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yours
β¨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands and trends, and how you can contribute to promoting the company's products.
β¨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to meet a customer's needs, as this role heavily relies on engaging with customers.
β¨Be Ready for Teamwork Questions
Since teamwork is essential for this position, think of instances where you successfully collaborated with others. Be ready to discuss how you handle conflicts and support your teammates in achieving common goals.
β¨Emphasise Adaptability
The job requires flexibility and the ability to adapt to changes. Share experiences where you successfully navigated a fast-paced environment or adapted to new challenges, showcasing your resilience and problem-solving skills.