At a Glance
- Tasks: Join our team as a Sales Adviser, optimising sales and delivering top-notch customer service.
- Company: Yours Clothing is a fast-growing retailer focused on curvy fashion and inclusivity.
- Benefits: Earn £11.63 per hour with flexible hours and a vibrant work environment.
- Why this job: Be part of a passionate team in a dynamic retail setting that values your input.
- Qualifications: A friendly personality and customer service experience are key; retail experience is a plus.
- Other info: This is a temporary, part-time role with opportunities for personal development.
Salary: £11.63 per hour
Location: Crawley
Contracted Hours: A minimum of 5 hours per week
This is a temporary, part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality is essential.
- To be highly motivated with a desire to be the best, with energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high-pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours, but there is an expectation to work more hours, and flexibility is required especially during peak trading periods.
Pay Rates: £11.63 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and online for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing rapidly to cater for non-standard sizes on the high street and online. Our continued success comes from entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and aims to become the number one plus-size fashion retailer in the UK while developing our brands into new and exciting niche markets both in the UK and internationally.
Additional Notes
Please note that if you are not a passport holder of the country for the vacancy, you might need a work permit. Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the products and brands that Yours Clothing offers. Understanding their range will not only help you engage customers effectively but also demonstrate your passion for the brand during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to deliver first-class service, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your adaptability in high-pressure environments. Think of specific instances where you've thrived under pressure or adapted to changes quickly, as this is a key requirement for the position.
✨Tip Number 4
Demonstrate your enthusiasm for personal development. Research opportunities for growth within the company and be prepared to express your eagerness to learn and improve, aligning with their focus on team members' development.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you engaged with customers directly, as this is crucial for the Sales Adviser position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and your ability to work well in a team.
Showcase Your Knowledge of Fashion: Demonstrate your understanding of high street fashion in your application. Mention any relevant experience or personal interest in fashion that aligns with the company's brand values.
Highlight Flexibility and Motivation: In your application, express your willingness to work flexible hours, especially during peak trading periods. Show your motivation to succeed and your desire to contribute positively to the team.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your understanding of current trends and how you can relate them to the products offered by Yours Clothing.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Sales Adviser role.
✨Emphasise Teamwork and Initiative
Discuss your ability to work well in a team while also showcasing instances where you took the initiative. Employers value candidates who can collaborate effectively but also contribute independently when needed.
✨Be Ready for a Fast-Paced Environment
Since the retail environment can be hectic, prepare to discuss how you handle pressure and adapt to change. Share specific examples of how you've thrived in busy situations or managed multiple tasks simultaneously.