Sales Adviser/Retail Advisor
Sales Adviser/Retail Advisor

Sales Adviser/Retail Advisor

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Engage customers, optimise sales, and manage stock in a vibrant retail environment.
  • Company: Yours Clothing is a leading plus-size fashion retailer, dedicated to curvy customers and expanding rapidly.
  • Benefits: Earn £11.63 per hour with flexible hours and opportunities for personal development.
  • Why this job: Join a passionate team in a fast-paced, exciting environment that values your input and growth.
  • Qualifications: A friendly personality, customer service experience, and a love for fashion are key.
  • Other info: Part-time role with a minimum of 9 hours per week, ideal for students.

Salary: £11.63 per hour

Location: Cardiff

Contracted Hours: A minimum of 9 hours per week

This is a Permanent, Part-time vacancy that will close in a month at 23:59 BST.

The Vacancy

Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!

KEY DUTIES:

  • Optimise sales and individual customer purchases
  • Engage the customer by delivering a first class customer service
  • Operate till and handle financial transactions
  • Replenish stock with our fantastic products and specialist brands
  • Assist with deliveries and stock handling on a regular basis - we are busy!
  • Undertake cleaning and housekeeping duties
  • Ensure compliance with all company procedures
  • Take responsibility for personal development and actively seek opportunities for improvement
  • Responsible for Health and Safety

WHAT DO WE NEED FROM OUR TEAM MEMBERS?

  • A warm, friendly and engaging personality is essential.
  • To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
  • A proven ability to work well within a team and to use own initiative.
  • Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
  • Experience in a customer service role with face-to-face customer contact is highly desirable.
  • Experience in a retail environment with a quality brand is desirable but not essential.
  • Knowledge and understanding of High Street fashion.

The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibility is required especially during peak trading periods.

Pay Rates: £11.63 per hour regardless of age

The Company

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.

Sales Adviser/Retail Advisor employer: Yours

Yours Clothing is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to share their passion for fashion and provide outstanding customer service. With flexible working hours, competitive pay, and opportunities for personal development, employees can thrive in a dynamic retail environment located in Cardiff, which is known for its supportive community and exciting shopping scene.
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Contact Detail:

Yours Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Adviser/Retail Advisor

✨Tip Number 1

Familiarise yourself with the brand and its product range. Understanding Yours Clothing's offerings will help you engage customers effectively and demonstrate your passion for the products during your interactions.

✨Tip Number 2

Showcase your customer service skills in any conversations or interviews. Share specific examples of how you've successfully handled customer interactions in the past, especially in a retail environment.

✨Tip Number 3

Be prepared to discuss your ability to work in a fast-paced environment. Think of instances where you've adapted to changes quickly or managed multiple tasks efficiently, as this is crucial for the role.

✨Tip Number 4

Demonstrate your enthusiasm for fashion, particularly in relation to high street trends. Being knowledgeable about current styles and how they relate to the target demographic can set you apart from other candidates.

We think you need these skills to ace Sales Adviser/Retail Advisor

Customer Service Skills
Sales Techniques
Communication Skills
Teamwork
Adaptability
Initiative
Cash Handling
Product Knowledge
Time Management
Problem-Solving Skills
Attention to Detail
Health and Safety Awareness
Cleaning and Housekeeping Skills
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you've engaged with customers directly, as this is crucial for the Sales Adviser position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your warm personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and your passion for fashion.

Highlight Teamwork Skills: Since the role requires working well within a team, include examples in your application that demonstrate your ability to collaborate effectively with others and adapt to changing environments.

Showcase Your Knowledge of Fashion: In your application, mention your understanding of high street fashion and any relevant experience you have. This will show that you're not just interested in the job, but also in the products you'll be selling.

How to prepare for a job interview at Yours

✨Show Your Passion for Fashion

Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your understanding of current trends and how you can contribute to promoting the brand effectively.

✨Demonstrate Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Highlight how you engaged with customers and resolved any issues, as this role heavily relies on face-to-face interactions.

✨Emphasise Teamwork and Initiative

Discuss your ability to work well in a team while also showcasing instances where you took the initiative. This will show that you can adapt to a fast-paced environment and contribute positively to the team dynamic.

✨Be Ready for Change

Since the retail environment can be unpredictable, be prepared to discuss how you handle change and pressure. Share specific examples of how you've successfully adapted to new situations in previous roles.

Sales Adviser/Retail Advisor
Yours
Location: Cardiff
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