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For Companies At a Glance
- Tasks: Engage customers, optimise sales, and provide top-notch service in a vibrant retail environment.
- Company: Yours Clothing is a leading retailer for curvy customers, offering stylish options on the high street.
- Benefits: Earn £11.63 per hour with flexible part-time hours and opportunities for personal development.
- Why this job: Join a passionate team in a fast-paced, exciting environment focused on customer satisfaction and growth.
- Qualifications: A friendly personality, motivation to excel, and some customer service experience are key.
- Other info: Expect to work more hours during peak times; flexibility is essential.
Salary £11.63 per hour | Location: Bluewater | Contracted Hours: A minimum of 5 or 12 hours per week. This is a permanent, part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality is essential.
- To be highly motivated with a desire to be the best, with energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high-pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are the minimum guaranteed weekly hours, but there is an expectation to work more hours, and flexibility is required especially during peak trading periods.
Pay Rates £11.63 per hour regardless of age.
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and online for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing rapidly to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and aims to become the number one plus-size fashion retailer in the UK while developing our brands into new and exciting niche markets both in the UK and internationally.
Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding Yours Clothing's offerings will help you engage customers effectively and demonstrate your passion for the products during your interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations or interviews. Be prepared to share specific examples of how you've successfully handled customer interactions in the past, as this is a key aspect of the role.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Be ready to discuss how you've adapted to changes and managed pressure in previous roles, as this will resonate well with the demands of the position.
✨Tip Number 4
Demonstrate your enthusiasm for fashion and retail. Being knowledgeable about current trends and showing a genuine interest in high street fashion can set you apart from other candidates and align with the company's vision.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you've demonstrated a warm, friendly personality and the ability to work well in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've engaged customers in previous roles and your understanding of high street fashion.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as sales optimisation, financial transaction handling, and adaptability in a fast-paced environment. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands and trends, and how you can contribute to promoting the company's products.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to meet customer needs, as this role heavily relies on engaging with customers.
✨Emphasise Teamwork and Initiative
Discuss your ability to work well in a team while also showcasing instances where you took the initiative. This will show that you can adapt to a fast-paced environment and contribute positively to the team dynamic.
✨Be Ready for Change
Since the retail environment can be unpredictable, be prepared to discuss how you handle change and pressure. Share examples of how you've successfully adapted to new situations or challenges in previous roles.
