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For Companies At a Glance
- Tasks: Engage customers, optimise sales, and provide top-notch service in a vibrant retail environment.
- Company: Join Yours Clothing, the UK's leading plus-size fashion retailer, known for its diverse product range.
- Benefits: Earn £12.40 per hour with flexible hours and opportunities for personal development.
- Why this job: Be part of a passionate team in a fast-paced, exciting atmosphere that values your input.
- Qualifications: A friendly personality, motivation to succeed, and some customer service experience are key.
- Other info: Expect to work more hours during peak times; flexibility is essential.
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Sales Adviser/Retail Advisor
Salary £12.40 per hour
Location Torquay
Contracted Hours: A minimum of 4 hours per week
This is a Temporary, Part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are the minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Pay Rates: £12.40 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
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Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding Yours Clothing's offerings will help you engage customers effectively and demonstrate your passion for the products during your interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations or interviews. Be prepared to share specific examples of how you've successfully handled customer interactions in the past, as this is a key aspect of the role.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Prepare to discuss how you've adapted to changes and managed pressure in previous roles, as this will resonate well with the team dynamic at Yours Clothing.
✨Tip Number 4
Demonstrate your enthusiasm for fashion, particularly in relation to high street trends. Being knowledgeable about current styles and how they relate to the target market can set you apart from other candidates.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you engaged with customers directly, as this is crucial for the Sales Adviser position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and your passion for fashion.
Highlight Teamwork Skills: Since the role requires working well within a team, include examples in your application that demonstrate your ability to collaborate effectively with others and adapt to changing environments.
Showcase Your Knowledge of Fashion: In your application, mention any knowledge or interest you have in high street fashion. This will show that you understand the brand and can connect with customers on a personal level.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands, trends, and how you keep up with the latest styles. This will demonstrate your genuine interest in the role and the company.
✨Highlight Customer Service Experience
Since this role involves a lot of customer interaction, be prepared to share specific examples of your previous customer service experiences. Discuss how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Skills
Yours Clothing values teamwork, so be ready to discuss how you've successfully worked in a team environment before. Share stories that showcase your ability to collaborate, support colleagues, and contribute to a positive team dynamic.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of retail, think of examples where you've thrived under pressure. Be ready to explain how you manage your time effectively and adapt to changing situations, especially during busy periods.
