At a Glance
- Tasks: Engage customers, optimise sales, and handle transactions in a vibrant retail environment.
- Company: Yours Clothing is a leading UK retailer for curvy customers, offering stylish options for all sizes.
- Benefits: Earn £12.40 per hour with flexible hours and opportunities for personal development.
- Why this job: Join a passionate team in a fast-paced, exciting environment that values your input and growth.
- Qualifications: A friendly personality, motivation to succeed, and some customer service experience are preferred.
- Other info: This is a temporary, part-time role with a minimum of 4 hours per week.
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Sales Adviser/Retail Advisor
Salary: £12.40 per hour
Location: Bury
Contracted Hours: Minimum of 4 hours per week
This is a Temporary, Part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods
Pay Rates
£12.40 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
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Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding Yours Clothing's offerings will help you engage customers effectively and demonstrate your passion for the products during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to deliver first-class service, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your adaptability in a fast-paced environment. Think of specific instances where you've thrived under pressure or adapted to changes, as this is a key requirement for the position.
✨Tip Number 4
Demonstrate your enthusiasm for fashion, particularly in the context of high street trends and plus-size clothing. Being knowledgeable about current styles will show your commitment to the role and resonate well with the hiring team.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you engaged with customers directly, as this is crucial for the Sales Adviser position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and your passion for fashion.
Highlight Teamwork Skills: Since the role requires working well within a team, include examples in your application that demonstrate your ability to collaborate effectively with others and adapt to changing environments.
Showcase Your Knowledge of Fashion: In your application, mention any knowledge or interest you have in high street fashion. This will show that you understand the brand and can connect with customers on a personal level.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands and trends, and how you can relate them to the products offered by Yours Clothing.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to meet a customer's needs, as this role heavily relies on engaging with customers.
✨Emphasise Teamwork and Initiative
Discuss your ability to work well in a team while also showcasing instances where you took the initiative. This will show that you can adapt to the fast-paced environment and contribute positively to the team dynamic.
✨Be Ready for Change
Since the retail environment can be unpredictable, prepare to discuss how you handle change and pressure. Share specific examples of how you've successfully adapted to new situations or challenges in previous roles.