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For Companies At a Glance
- Tasks: Engage customers, optimise sales, and deliver top-notch service in a vibrant retail environment.
- Company: Join Yours Clothing, a fast-growing retailer focused on curvy fashion and inclusivity.
- Benefits: Earn £12.40 per hour with flexible hours and opportunities for personal development.
- Why this job: Be part of a passionate team in a dynamic setting that values your input and growth.
- Qualifications: A friendly personality, customer service experience, and a love for fashion are key!
- Other info: Expect to work a minimum of 18 hours weekly, with potential for more during busy times.
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Sales Adviser/Retail Advisor
Salary: £12.40 per hour | Location: Plymouth | Contracted Hours: A minimum of 18 hours per week
This is a permanent, part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team that displays a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality is essential.
- Highly motivated with a desire to be the best, with energy and enthusiasm to succeed.
- A proven ability to work well within a team and use own initiative.
- Ability to adapt to frequent change and a high-pressure environment.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of high street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours, but there is an expectation to work more hours, and flexibility is required especially during peak trading periods.
Pay Rates: £12.40 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and online for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing rapidly to cater for non-standard sizes on the high street and online.
Our continued success comes from entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and aims to become the number one plus-size fashion retailer in the UK while developing our brands into new and exciting niche markets both in the UK and internationally.
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Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding Yours Clothing's unique offerings will help you engage customers effectively and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to deliver first-class service, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your adaptability in high-pressure environments. Think of specific instances where you've thrived under pressure or adapted to change, as this is a key requirement for the position.
✨Tip Number 4
Demonstrate your enthusiasm for fashion and retail. Being knowledgeable about current trends and showing genuine interest in the industry can set you apart from other candidates.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you engaged with customers directly, showcasing your ability to deliver first-class service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and your enthusiasm for the role. Mention specific examples of how you've successfully worked in a team or adapted to changes in a fast-paced environment.
Showcase Your Personality: In your application, let your warm and friendly personality shine through. Use a conversational tone that reflects your engagement and motivation to be part of a dynamic team.
Highlight Relevant Skills: Clearly outline skills that align with the job description, such as cash handling, stock management, and health and safety compliance. If you have experience in high street fashion, make sure to mention it!
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for high street fashion during the interview. Share any personal experiences or knowledge about the latest trends, as this will demonstrate your genuine interest in the industry and align with the company's focus on fashion.
✨Highlight Customer Service Experience
Since the role requires face-to-face customer interaction, be prepared to discuss your previous customer service roles. Provide specific examples of how you've engaged customers and resolved issues, showcasing your ability to deliver first-class service.
✨Demonstrate Teamwork Skills
Yours Clothing values teamwork, so be ready to talk about your experiences working in a team environment. Share instances where you collaborated with colleagues to achieve a common goal, highlighting your ability to adapt and contribute positively.
✨Prepare for Flexibility Questions
Given the expectation for flexibility in hours, think about how you can accommodate varying schedules. Be honest about your availability and express your willingness to work during peak trading periods, which shows your commitment to the role.
