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For Companies At a Glance
- Tasks: Lead a passionate team, optimise sales, and deliver top-notch customer service.
- Company: Join Yours Clothing, the UK's leading plus-size fashion retailer.
- Benefits: Earn £12.80 per hour with flexible hours and growth opportunities.
- Why this job: Be part of a dynamic team in a fast-paced retail environment.
- Qualifications: Friendly personality, team player, and customer service experience preferred.
- Other info: Exciting career growth in a rapidly expanding company.
The predicted salary is between 12 - 16 £ per hour.
Salary: £12.80 per hour
Location: Surrey Quays
Contracted Hours: A minimum of 28 hours per week
This is a Permanent, Part time vacancy that will close in a month at 23:59 GMT.
The Vacancy
Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Provide back-up management support and be responsible for the running of the Store on adhoc days.
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
- Responsible for opening and closing the store in the absence of management.
- Cashing up at the end of the day and ensuring correct procedures are followed.
- Training and coaching store colleagues as and when required.
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Pay Rate: £12.80 per hour
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online. Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
Supervisor in London employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yours Clothing. Understand their values, product range, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've delivered excellent service. Be ready to share these stories during your interview to demonstrate your ability to shine in a fast-paced environment.
✨Tip Number 3
Show off your teamwork spirit! Highlight your ability to work well with others and adapt to changes. Share instances where you've collaborated with colleagues to achieve a common goal, as this will resonate well with the hiring team looking for a warm and friendly personality.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly on our site, you’ll be one step closer to joining our fantastic team at Yours Clothing. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being part of our team and promoting our fantastic products.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in customer service and retail. We love seeing how your skills align with what we need, so don’t hold back!
Be Yourself: We’re looking for warm and friendly personalities, so don’t be afraid to let your true self come across in your application. A bit of personality can go a long way in making you stand out!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Yours
✨Know the Brand Inside Out
Before your interview, make sure you research Yours Clothing thoroughly. Understand their product range, values, and what sets them apart in the fashion industry. This will not only show your enthusiasm but also help you answer questions about how you can contribute to promoting their brand.
✨Showcase Your Customer Service Skills
Since the role requires a strong focus on customer service, prepare examples from your past experiences where you delivered exceptional service. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your ability to engage and connect with customers effectively.
✨Demonstrate Team Spirit
Yours Clothing values teamwork, so be ready to discuss how you've successfully worked within a team in previous roles. Share stories that highlight your collaborative skills and how you’ve contributed to a positive team environment, especially in high-pressure situations.
✨Prepare for Practical Scenarios
Given the hands-on nature of the Supervisor role, think about potential scenarios you might face, such as handling stock deliveries or managing cash transactions. Be prepared to discuss how you would approach these tasks, ensuring you convey your ability to adapt and maintain compliance with company procedures.
