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- Tasks: Open and close the store, manage cash, and provide top-notch customer service.
- Company: Yours Clothing is a fast-growing retailer focused on curvy fashion and inclusivity.
- Benefits: Earn £12.60 per hour with guaranteed minimum hours and flexible scheduling.
- Why this job: Join a passionate team in a dynamic environment that values your growth and creativity.
- Qualifications: Friendly personality, motivation to succeed, and some customer service experience preferred.
- Other info: Opportunity for personal development and potential for more hours during busy periods.
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Key Holder
Salary £12.60 per hour
Location Bangor – Bloomfield
Contracted Hours: A minimum of 21 hours per week
This is a permanent, part-time vacancy that will close in 24 days at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Responsible for opening and closing the store in the absence of management as and when required
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required
- Providing backup support to the Store/Deputy Manager and reporting back to them on any issues
- Optimise sales and individual customer purchases
- Engage the customer by delivering first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality is essential
- To be highly motivated with a desire to be the best, with energy and enthusiasm to succeed
- A proven ability to work well within a team and to use own initiative
- Ability to adapt to frequent change and a high-pressure environment – you will need to work hard and smart
- Experience in a customer service role with face-to-face customer contact is highly desirable
- Experience in a retail environment with a quality brand is desirable but not essential
- Knowledge and understanding of high street fashion
This contracted hours stated above are guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Pay Rates: £11.83 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing rapidly to cater for non-standard sizes on the high street and online.
Our continued success comes from entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and aims to become the number one plus size fashion retailer in the UK, while developing our brands into new and exciting niche markets both in the UK and further afield.
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Key Holder employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Yours Clothing and their product range. Understanding their offerings will help you engage customers effectively and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss how you can create a welcoming atmosphere for customers, which is crucial for a Key Holder position.
✨Tip Number 3
Highlight your ability to work under pressure and adapt to changes. Think of specific instances where you've successfully managed busy periods or unexpected challenges, as this will resonate well with the fast-paced environment at Yours Clothing.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you demonstrated teamwork, initiative, and the ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've engaged customers and contributed to sales in previous roles.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as cash handling, stock management, and health and safety compliance. Use keywords from the job listing to make your application stand out.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Let them know why you want to be part of their team and how you can contribute to their success in the retail environment.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your understanding of high street fashion and how it relates to the brand's values. This will demonstrate that you are not just looking for any job, but are genuinely interested in contributing to their success.
✨Highlight Customer Service Experience
Since the role requires face-to-face customer interaction, be prepared to share specific examples from your past experiences where you provided excellent customer service. Discuss how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Skills
The company values teamwork, so be ready to discuss how you have successfully worked within a team in previous roles. Share examples of how you collaborated with colleagues to achieve common goals, especially in a retail environment.
✨Prepare for Flexibility Questions
Given the expectation for flexible working hours, think about how you can adapt to changing schedules and peak trading periods. Be ready to discuss your availability and willingness to take on extra hours when needed, showcasing your commitment to the role.
