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- Tasks: Open and close the store, provide excellent customer service, and manage stock.
- Company: Yours Clothing is a fast-growing brand focused on curvy fashion for all sizes.
- Benefits: Earn £12.60 per hour with guaranteed minimum hours and potential for extra shifts.
- Why this job: Join a passionate team and make a real impact in the fashion industry.
- Qualifications: Friendly personality, customer service experience, and a love for fashion are key.
- Other info: This is a permanent part-time role with opportunities for personal development.
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Key Holder
Salary £12.60 per hour | Location Manchester | Contracted Hours Minimum of 23 hours per week
This is a permanent, part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team that displays a huge amount of passion and knowledge about our product range to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Responsible for opening and closing the store in the absence of management as required
- Cashing up at the end of the day and ensuring correct procedures are followed
- Providing backup support to the Store/Deputy Manager and reporting issues
- Optimise sales and individual customer purchases
- Engage customers by delivering first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our products and brands
- Assist with deliveries and stock handling regularly
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality
- Highly motivated with energy and enthusiasm to succeed
- Ability to work well within a team and use own initiative
- Adaptability to change and high-pressure environments
- Experience in customer service with face-to-face contact is highly desirable
- Experience in retail with a quality brand is desirable but not essential
- Knowledge of High Street fashion
This contracted hours are guaranteed weekly minimum, but additional hours and flexibility are expected, especially during peak periods.
Pay Rate: £12.60 per hour regardless of age
The Company
Yours Clothing offers value on the UK high street and online for curvy customers, with brands like BadRhino, Long Tall Sally, and PixieGirl Petites. We are growing fast to cater to non-standard sizes and aim to be the UK\’s top plus size fashion retailer, expanding into new markets both domestically and internationally.
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Key Holder employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding the unique selling points of Yours Clothing and their target audience will help you engage more effectively during interviews and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during the interview process, highlight any previous experience where you've successfully engaged with customers and provided excellent service.
✨Tip Number 3
Be prepared to discuss how you handle high-pressure situations. Since the role requires adaptability, think of examples from your past experiences where you've thrived under pressure or adapted to changes quickly.
✨Tip Number 4
Demonstrate your enthusiasm for personal development. Mention any relevant training or courses you've undertaken, and express your eagerness to learn and grow within the company, which aligns with their focus on team members' development.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you demonstrated a warm, friendly personality and the ability to work well in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've engaged customers and optimised sales in previous positions.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as adaptability, initiative, and experience in high-pressure environments. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands and trends, and how you can contribute to promoting the company's product range.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight any experiences where you went above and beyond to ensure customer satisfaction, as this is crucial for a Key Holder position.
✨Be Ready for Situational Questions
Expect questions that assess your ability to handle various situations, such as dealing with difficult customers or managing stock deliveries. Think of specific scenarios from your past experience that showcase your problem-solving skills.
✨Highlight Teamwork and Initiative
Discuss your ability to work well within a team and also take initiative when needed. Provide examples of how you've collaborated with colleagues or taken charge in the absence of management to ensure smooth operations.
