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- Tasks: Open and close the store, manage cash, and provide top-notch customer service.
- Company: Yours Clothing is a leading plus-size fashion retailer in the UK, catering to curvy customers.
- Benefits: Earn £12.60 per hour with guaranteed minimum hours and potential for extra shifts.
- Why this job: Join a passionate team, enhance your skills, and make a real impact in retail.
- Qualifications: Friendly, motivated individuals with customer service experience preferred; retail knowledge is a bonus.
- Other info: This is a temporary part-time role with flexible hours, especially during busy times.
Key Holder
Salary £12.60 per hour
Location Bury
Contracted Hours Minimum of 20 hours per week
This is a Permanent, Part time vacancy that will close in a month at 23:59 GMT.
The Vacancy
Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
Responsible for opening and closing the store in the absence of management as and when required
Cashing up at the end of the day and ensuring correct procedures are followed as and when required
Providing back up support to the Store/Deputy Manager and reporting back to them on any issues
Optimise sales and individual customer purchases.
Engage the customer by delivering a first class customer service.
Operate till and handle financial transactions.
Replenish stock with our fantastic products and specialist brands.
Assist with deliveries and stock handling on a regular basis – we are busy!
Undertake cleaning and housekeeping duties.
Ensure compliance with all company procedures.
Take responsibility for personal development and actively seek opportunities for improvement.
Responsible for Health and Safety.
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
A warm, friendly and engaging personality is essential.
To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
A proven ability to work well within a team and to use own initiative.
Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
Experience in a customer service role with face-to-face customer contact is highly desirable.
Experience in a retail environment with a quality brand is desirable but not essential.
Knowledge and understanding of High Street fashion.
This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Pay Rates
£12.60 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
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Key Holder employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding what Yours Clothing stands for and their target audience will help you engage more effectively during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to provide first-class service, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your experience in retail, even if it's not directly related to fashion. Highlight any transferable skills that would make you a great fit for the Key Holder position.
✨Tip Number 4
Prepare to talk about how you handle high-pressure situations. Since the role requires adaptability, sharing specific instances where you've thrived under pressure can set you apart from other candidates.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and requirements for the Key Holder position. Tailor your application to highlight relevant experiences that align with these responsibilities.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and retail. Emphasise any previous roles where you demonstrated leadership, teamwork, and a passion for fashion.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Key Holder position at Yours Clothing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands and trends, and how you can contribute to promoting the company's products.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight any experiences where you went above and beyond to help a customer, as this is crucial for the Key Holder position.
✨Be Ready for Situational Questions
Expect questions that assess your ability to handle high-pressure situations or adapt to change. Think of scenarios from your past work experience where you successfully managed challenges, especially in a retail environment.
✨Understand the Company Values
Research Yours Clothing and understand their mission and values. Be prepared to discuss how your personal values align with theirs, particularly regarding inclusivity and customer focus.