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For Companies At a Glance
- Tasks: Open and close the store, provide excellent customer service, and manage stock.
- Company: Yours Clothing is a fast-growing retailer for curvy customers, offering stylish options in-store and online.
- Benefits: Earn £12.60 per hour with guaranteed minimum hours and potential for flexible shifts.
- Why this job: Join a passionate team, enhance your skills, and make a real impact in retail.
- Qualifications: Friendly personality, motivation to succeed, and some retail or customer service experience preferred.
- Other info: This is a permanent part-time role with opportunities for personal development.
Salary: £12.60 per hour
Location: Bluewater
Contracted Hours: A minimum of 22 hours per week
This is a permanent, part-time vacancy that will close in 5 days at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Responsible for opening and closing the store in the absence of management as required
- Cashing up at the end of the day and ensuring correct procedures are followed
- Providing backup support to the Store/Deputy Manager and reporting issues
- Optimise sales and individual customer purchases
- Deliver first-class customer service to engage customers
- Operate the till and handle financial transactions
- Replenish stock with products and brands
- Assist with deliveries and stock handling
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and seek opportunities for improvement
- Responsible for health and safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality
- Highly motivated with energy and enthusiasm to succeed
- Ability to work well within a team and use own initiative
- Adaptability to change and high-pressure environments
- Experience in customer service with face-to-face contact (desirable)
- Experience in retail with a quality brand (desirable)
- Knowledge of High Street fashion
This contracted hours are guaranteed weekly minimum, but flexibility and additional hours during peak periods are expected.
Pay Rates: £11.83 per hour regardless of age
The Company
Yours Clothing is a retailer offering value on the UK high street and online for curvy customers. Our brands include Big and Tall Menswear (BadRhino), Long Tall Sally, and PixieGirl Petites. We are growing rapidly to cater for non-standard sizes and continue to expand our presence both in the UK and internationally.
Key Holder employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding the unique selling points of Yours Clothing will help you engage customers effectively and demonstrate your passion during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences. Think about situations where you went above and beyond for a customer, as this will highlight your ability to deliver first-class service.
✨Tip Number 3
Be ready to discuss how you handle high-pressure situations. Since the role requires adaptability, think of instances where you successfully managed stress or change in a retail environment.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing stories of how you've collaborated with colleagues in the past. This will show that you can work well within a team, which is essential for the Key Holder position.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you had responsibilities similar to those listed in the job description, such as cash handling or stock management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their products. Mention specific examples of how your personality and experience align with the company's values and the role of a Key Holder.
Highlight Your Skills: In your application, focus on key skills mentioned in the job description, such as teamwork, adaptability, and customer engagement. Use concrete examples to demonstrate how you've successfully applied these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the brand and its products during the interview. Share any personal experiences you have with their clothing lines or similar brands, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role involves delivering first-class customer service, prepare examples of how you've successfully engaged with customers in previous positions. Discuss specific situations where you went above and beyond to meet a customer's needs.
✨Demonstrate Teamwork and Initiative
Be ready to discuss how you work well within a team and also take initiative when required. Provide examples of past experiences where you contributed to a team goal or took charge in a challenging situation.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle high-pressure environments and adapt to change. Think of scenarios from your past where you successfully managed stress or adapted to unexpected challenges, and be prepared to share those stories.
