At a Glance
- Tasks: Open and close the store, manage cash, and provide top-notch customer service.
- Company: Yours Clothing is a fast-growing retailer focused on curvy fashion and inclusivity.
- Benefits: Earn £11.83 per hour with flexible hours and opportunities for personal development.
- Why this job: Join a passionate team in a dynamic environment that values your input and growth.
- Qualifications: Friendly personality, team player, and some customer service experience preferred.
- Other info: Expect to work more hours during busy periods; flexibility is key!
Salary: £11.83 per hour
Location: Darlington
Contracted Hours: A minimum of 28.5 hours per week
This is a permanent, part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Responsible for opening and closing the store in the absence of management as and when required
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required
- Providing backup support to the Store/Deputy Manager and reporting back to them on any issues
- Optimise sales and individual customer purchases
- Engage the customer by delivering first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for health and safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality is essential
- Highly motivated with a desire to be the best, with energy and enthusiasm to succeed
- A proven ability to work well within a team and to use own initiative
- Ability to adapt to frequent change and a high-pressure environment - you will need to work hard and smart
- Experience in a customer service role with face-to-face customer contact is highly desirable
- Experience in a retail environment with a quality brand is desirable but not essential
- Knowledge and understanding of high street fashion
This contracted hours stated above are a guaranteed weekly minimum, but there is an expectation to work more hours, and flexibility is required especially during peak trading periods.
Pay Rates: £11.83 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing rapidly to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and aims to become the number one plus-size fashion retailer in the UK while developing our brands into new and exciting niche markets both in the UK and internationally.
Key Holder employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Yours Clothing and their product range. Understanding their offerings will help you engage customers effectively and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss specific situations where you went above and beyond to assist a customer.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Think of instances where you've successfully managed multiple tasks or adapted to changes quickly, as this is crucial for the Key Holder role.
✨Tip Number 4
Demonstrate your enthusiasm for personal development. Be prepared to discuss how you actively seek opportunities to improve your skills and knowledge, which aligns with the company's values and expectations.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you've demonstrated teamwork, initiative, and the ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've engaged customers and contributed to sales in previous roles.
Showcase Your Personality: Since a warm and friendly personality is essential for this role, let your character shine through in your application. Use a conversational tone and express your enthusiasm for joining the team at Yours Clothing.
Highlight Flexibility and Adaptability: Given the need for flexibility during peak trading periods, make sure to mention your availability and willingness to work additional hours. This shows you are committed and ready to meet the demands of the role.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands and trends, and how you can contribute to promoting the company's products.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this role heavily relies on engaging with customers.
✨Be Ready for Teamwork Questions
Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Share specific instances where you collaborated effectively with colleagues to achieve a common goal.
✨Emphasise Adaptability
The retail environment can be fast-paced and ever-changing. Be ready to talk about how you've successfully adapted to changes in previous roles, showcasing your ability to thrive under pressure.