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- Tasks: Open and close the store, manage cash, and provide top-notch customer service.
- Company: Join Yours Clothing, a fast-growing retailer for curvy customers with exciting brands.
- Benefits: Earn £12.60 per hour with guaranteed minimum hours and flexible scheduling.
- Why this job: Be part of a passionate team in a dynamic retail environment focused on fashion and customer satisfaction.
- Qualifications: Friendly personality, team player, and some customer service experience preferred.
- Other info: Opportunity for personal development and growth in a vibrant workplace.
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Key Holder
Salary £12.60 per hour | Location Bromley | Contracted Hours: A minimum of 20 hours per week
This is a permanent, part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Responsible for opening and closing the store in the absence of management as and when required
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required
- Providing backup support to the Store/Deputy Manager and reporting back to them on any issues
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality is essential
- Highly motivated with a desire to be the best, with energy and enthusiasm to succeed
- A proven ability to work well within a team and to use own initiative
- Ability to adapt to frequent change and a high-pressure environment
- Experience in a customer service role with face-to-face customer contact is highly desirable
- Experience in a retail environment with a quality brand is desirable but not essential
- Knowledge and understanding of High Street fashion
This contracted hours stated above are guaranteed weekly minimum but there is an expectation to work more hours and flexibly especially during peak trading periods.
Pay Rates: £12.60 per hour regardless of age
The Company
Yours Clothing is a retailer providing the best value on the UK high street and online for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our recent addition, PixieGirl Petites, the business is growing rapidly to cater for non-standard sizes both on the high street and online.
Our continued success stems from entrepreneurial thinking and listening to our customers to deliver fashionable products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing aims to become the number one plus-size fashion retailer in the UK while expanding into new niche markets both domestically and internationally.
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Key Holder employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding Yours Clothing's offerings will not only help you engage customers effectively but also demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills in real-life scenarios. If you have previous experience, think of specific examples where you went above and beyond for a customer, as this will highlight your ability to deliver first-class service.
✨Tip Number 3
Be prepared to discuss how you handle high-pressure situations. Retail can be fast-paced, especially during peak times, so having a few strategies ready to share will show that you can adapt and thrive in such environments.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing experiences where you collaborated successfully with others. This role requires working closely with the Store/Deputy Manager and other team members, so highlighting your collaborative spirit is key.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you've demonstrated a warm, friendly personality and the ability to work well in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've provided excellent customer service or handled responsibilities similar to those listed in the job description.
Highlight Relevant Skills: In your application, focus on skills that align with the key duties of the Key Holder position, such as cash handling, stock management, and health and safety compliance. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your understanding of current trends and how you can contribute to promoting the brand effectively.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this role heavily relies on engaging with customers.
✨Be Ready for Teamwork Questions
Since the role requires working closely with a team, be prepared to discuss your experience in collaborative environments. Share specific instances where you successfully worked as part of a team to achieve a common goal.
✨Understand the Company Culture
Research Yours Clothing and their values before the interview. Familiarise yourself with their product range and mission to show that you are genuinely interested in being part of their team and contributing to their success.
