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- Tasks: Manage client relationships and oversee property investment operations daily.
- Company: Join a dynamic team in the real estate sector focused on client satisfaction.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a supportive culture that values your input and fosters personal development.
- Qualifications: 1+ years in client management or real estate preferred; strong communication skills essential.
- Other info: Fluency in English, Cantonese, and Mandarin is required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description:
- Maintain relationships with property investment clients, ensuring their needs and expectations are met.
- Oversee post-purchase operations for clients, including but not limited to follow-ups on property rental management and related activities.
- Manage property projects for clients and maintain positive client relationships.
- Assist clients in managing the financial aspects of their property, including tracking income and expenses, and providing regular reports.
- Optimizing client relationship management strategies, and showcasing our services and expertise effectively.
- Collaborate with the department head on other assigned tasks as needed.
Job Requirements:
- Experience: At least 1 year of relevant work experience; background in client management, investment, or the real estate industry is preferred.
- Professional Attributes: Strong sense of ethics, honesty, attention to detail, responsibility, and excellent execution skills. Able to work under pressure and possesses strong communication abilities.
- Client Focus: Demonstrated ability to handle multiple tasks simultaneously with a strong customer service mindset.
- Languages: English, Cantonese, and Mandarin is required.
Customer Relationship Management Specialist employer: YOURS LINK LIMITED
Contact Detail:
YOURS LINK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Specialist
✨Tip Number 1
Familiarise yourself with the real estate market and current trends. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property investment sector. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your problem-solving skills and ability to handle multiple tasks, as these are crucial for this role.
✨Tip Number 4
Brush up on your language skills, especially in Cantonese and Mandarin. Being able to communicate effectively with a diverse clientele will set you apart from other candidates.
We think you need these skills to ace Customer Relationship Management Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer relationship management, investment, or real estate. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Explain how your background aligns with the job requirements and showcase your understanding of client management and property investment.
Highlight Language Proficiency: Since the role requires proficiency in English, Cantonese, and Mandarin, make sure to clearly state your language skills in your application. Provide examples of how you've used these languages in a professional context.
Showcase Soft Skills: Emphasise your strong communication abilities, attention to detail, and capacity to work under pressure. Use specific instances from your past experiences to illustrate these qualities in your application.
How to prepare for a job interview at YOURS LINK LIMITED
✨Showcase Your Client Management Experience
Be prepared to discuss your previous experience in client management, especially in the real estate or investment sectors. Highlight specific examples where you successfully maintained client relationships and met their needs.
✨Demonstrate Strong Communication Skills
Since this role requires excellent communication abilities, practice articulating your thoughts clearly. Be ready to explain how you handle client inquiries and manage expectations effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple tasks. Think of scenarios where you had to prioritise client needs and how you handled them under pressure.
✨Research the Company and Its Services
Familiarise yourself with StudySmarter's services and values. Understanding the company's approach to client relationship management will help you align your answers with their expectations during the interview.
