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For Companies At a Glance
- Tasks: Lead a passionate team, deliver top-notch customer service, and manage store operations.
- Company: Join Yours Clothing, the UK's leading plus-size fashion retailer, known for its vibrant culture.
- Benefits: Enjoy 50% off products, enhanced holidays, pension plans, and wellness support.
- Why this job: Be part of a dynamic team in a fast-paced environment that values your growth and creativity.
- Qualifications: Bring a friendly attitude, retail experience is a plus, and a love for fashion!
- Other info: Flexible hours required, especially during busy periods; minimum 28 hours guaranteed.
Contracted Hours:A minimum of 28 hours per week
Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
Do youwant to be the best andto be part of a wonderful teamwho display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Provide back-up management support and be responsible for the running of the Store on adhoc days.
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
- Responsible for opening and closing the store in the absence of management.
- Cashing up at the end of the day and ensuring correct procedures are followed.
- Training and coaching store colleagues as and when required.
WHAT DO WENEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Pay Rate: £12.80per hour
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
The Benefits:
- 50% Discount on all of our brands
- Enhanced Holiday allowance
- Pension & Life assurance
- Bonus scheme
- Employee wellbeing and assistance programme
- Retail discounts
Supervisor in Basingstoke employer: Yours Clothing
Contact Detail:
Yours Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Basingstoke
✨Tip Number 1
Familiarise yourself with the latest trends in high street fashion, especially those that cater to curvy customers. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the brand and its target audience.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight situations where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on delivering first-class service.
✨Tip Number 3
Network with current or former employees of Yours Clothing if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Demonstrate your ability to adapt to a fast-paced environment by discussing any relevant experiences where you successfully managed multiple tasks under pressure. This will show that you are ready to thrive in the dynamic setting of a retail store.
We think you need these skills to ace Supervisor in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you demonstrated a warm, friendly personality and the ability to work well in a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer care. Mention specific examples of how you've provided excellent service in past roles and how you can contribute to the team at Yours Clothing.
Showcase Your Knowledge: Demonstrate your understanding of high street fashion in your application. Mention any brands you admire or trends you follow, as this shows your enthusiasm and knowledge about the industry.
Highlight Flexibility and Adaptability: Since the role requires flexibility, make sure to mention your ability to adapt to changing environments and your willingness to work additional hours during peak trading periods. This will show that you're ready to meet the demands of the job.
How to prepare for a job interview at Yours Clothing
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or knowledge about current trends, as this will demonstrate your genuine interest in the industry and align with the company's focus on curvy customers.
✨Highlight Customer Service Experience
Since the role requires a strong customer service background, prepare examples of how you've successfully engaged with customers in previous roles. Discuss specific situations where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Skills
Yours Clothing values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share stories that showcase your ability to work well within a team and support others, especially in high-pressure environments.
✨Prepare for Flexibility Questions
Given the expectation for flexible working hours, think about how you can adapt to changing schedules. Be prepared to discuss your availability and willingness to take on extra hours during peak trading periods, showing that you're committed to the team's success.
