At a Glance
- Tasks: Engage customers with top-notch service and optimise their shopping experience.
- Company: Join a vibrant fashion retail team passionate about style and customer care.
- Benefits: Earn £12.40 per hour, with flexible hours and opportunities for growth.
- Why this job: Be part of a dynamic team that loves fashion and values customer satisfaction.
- Qualifications: Passion for fashion, strong customer service skills, and a friendly personality.
- Other info: Fast-paced environment with plenty of opportunities to learn and develop.
Responsibilities
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
Candidate Profile
- Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
- Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
Hours and Pay
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Pay Rates: £12.40 per hour regardless of age.
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Sales Adviser/Retail Advisor employer: Yours Clothing
Contact Detail:
Yours Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate – you’re a passionate advocate for their fashion.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage customers and handle transactions smoothly. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready to showcase your teamwork spirit! Retail is all about collaboration, so prepare examples of how you’ve worked well in a team before. Highlighting your ability to adapt and support your colleagues will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it drives you to provide top-notch customer service.
Highlight Customer Service Skills: Make sure to emphasise your experience in customer service. Use specific examples of how you've engaged with customers in the past, ensuring they leave happy and eager to return. We want to see that you can deliver that first-class service!
Be Yourself: We’re looking for a warm and friendly personality, so don’t be afraid to let your true self come through in your application. A bit of your unique flair can make all the difference and show us why you’d be a great fit for our team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role right away!
How to prepare for a job interview at Yours Clothing
✨Know Your Fashion
Brush up on the latest trends and brands in high street fashion. Being able to discuss current styles and how they relate to the company's offerings will show your passion and knowledge, making you stand out as a candidate.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to deliver first-class service, which is key for the role.
✨Team Player Mindset
Be ready to talk about your experience working in teams. Highlight times when you collaborated effectively with colleagues or took the initiative to help out. This shows that you can thrive in a busy environment and contribute positively to the team.
✨Show Your Enthusiasm
Let your energy and enthusiasm shine through during the interview. Share why you love fashion and helping customers. A warm and engaging personality is essential, so don’t hold back on showing your excitement for the role!