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For Companies At a Glance
- Tasks: Deliver top-notch customer service and optimise sales in a vibrant retail environment.
- Company: Join Yours Clothing, the leading plus-size fashion retailer in the UK.
- Benefits: Earn £12.40 per hour, with flexible hours and opportunities for personal development.
- Why this job: Be part of a passionate team and make customers happy with your fashion expertise.
- Qualifications: Friendly personality, team player, and a love for fashion are essential.
- Other info: Fast-paced environment with exciting growth opportunities in the fashion industry.
Overview
The vacancy: Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
Responsibilities
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
Qualifications and Attributes
- A warm, friendly and engaging personality is essential.
- Be highly motivated with energy and enthusiasm to succeed.
- Proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
Hours and Pay
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required during peak trading periods. Pay Rates: £12.40 per hour regardless of age.
About the Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing to cater for non-standard sizes on the high street and online. Our continued success comes from entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and
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Sales Adviser/Retail Advisor employer: Yours Clothing
Contact Detail:
Yours Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Yours Clothing's product range and values. This way, you can show off your passion for fashion and how you can contribute to their mission of providing the best value for curvy customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your warm and engaging personality.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your excitement for the role shines through. Employers love candidates who are genuinely interested in the position and the company.
✨Tip Number 4
Be flexible and adaptable! Highlight your ability to thrive in a fast-paced environment. Share examples of how you've successfully handled change or pressure in previous roles to prove you're the perfect fit for this dynamic team.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it connects to providing top-notch customer service.
Highlight Customer Service Skills: Make sure to emphasise your experience in customer service roles. We want to see how you've gone above and beyond to make customers happy, so include specific examples of your achievements in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the qualities and attributes mentioned in the job description. Show us why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Yours Clothing
✨Know Your Fashion
Brush up on the latest trends and styles in high street fashion. Being able to discuss current collections or popular items will show your passion for the industry and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service experiences. Think of specific examples where you went above and beyond for a customer, as this role is all about delivering first-class service.
✨Team Spirit
Highlight your ability to work well in a team. Share stories that demonstrate your collaborative spirit and how you’ve contributed to a positive team environment in previous roles.
✨Show Enthusiasm
Let your energy and enthusiasm shine through during the interview. A warm and friendly personality is key, so don’t be afraid to express your excitement about the opportunity to join their team.
